[Resolved]  Southern Railway — Grievances on local Train

Address:Chennai, Tamil Nadu

To ,

The Suggestions /Helpline & Grievances Cell.

Southern Railway.



Dear Sirs,

This is to introduce ourselves as daily officegoing commuters from Chennai Park to Guduvancherry in the unit trains wherein we would like to bring to your kind atention the following difficulties encountered by us while commuting :

1.Frequency of trains to Chingleput in the morning peakhours is about 50-55 minutes which we request for being looked into.

2.The 8.32 train bearing no.66043 from Park going upto Villupuram via Melmaruvathur is the train which is being used by us wherein we would like to inform you that although we subscribe to the Monthly First class Pass, this compartment is jampacked allowing only standing space as we find that majority of commuters seem to be passengers of 2nd class .This is because the compartment is a vestibule wherein passengers from other compartments also come into this compartment & this is also clubbed with the Ladies compartment making it still more difficult for commuting.There is no checking being done inside the compartment.We request for an individual first class compartment being introduced instead of vestibule to overcome such problems.

3.This train 66043 is so dusty inside the compartment & also not cleaned as we find shells of plantains & groundnuts being spilled all over.

4.Introduction of Fast limited stop trains during peakhours will also help in clearing the traffic as this is available only in the return direction.

5.We came to know from the papers that the trains are being extended upto Chingleput from tambaram.we would like to know as to from when this will be implemented.

6.we also suggest in having a A/C first class compartment apart from the first compartment which we think should have adequate patronage it being priced a little higher than the first class compartment as we do not have anything special in the existing first class compartment.

We hope to hear from you in providing us solutions to our grievances.


Our Email id's are

[protected]@pklindia.com

[protected]@pklindia.com

[protected]@pklindia.com.

With best regards

Daily Commuters
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Sir,

Most of the Automatic ticket vending machines(smart card machine) is not working.. It is very tuff in peak hours. Today i could not take ticket in nungambakkam station. Kindly make arrangement to keep the machines always working

thanku

regards
dinesh
[protected]@gmail.com

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    GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
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