[Resolved]  Southern Railway — St. Thomas Mount-Smart card machine not working

Address:Tamil Nadu

Sir,

I have bought a Smart card in Southern Railway. I travel few times a week in train and hence have bought the Smart card. But to my utter dismay, the Smart card from St. Thomas Mount railway station is not working most of the time. I have complained about this to the Station Master at St. Thomas Mount several times. I have also written a complaint in the COmplaint Register in July 2011, but the Smart card machine is not working there.

Since the machine is not working, we need to stand in the long queue to get ticket. Then what is the point in having such machines? It is because of this reason that the Smart card ticket machine is not popular.

Kindly take suitable remedial measures,

Thanks

Mohan Kumar
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Aug 13, 2020
Complaint marked as Resolved 
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Railway — NO SMART CARD CARD MACHINE

AT SEAWOODS DARAVE STATION THERE IS NO SMARTCARD MACHINE . TODAY MOST OF THE PEOPLE USING SMART CARD & RAILWAY ALSO ADVERTISING FOR USE OF IT THEN WHY THE MACHINE IS NOT INSTALLED HERE.

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