[Resolved]  Southern Railway — Bedbugs and cockroaches in AC coach

Address:

Thoothukudi, Tamil Nadu

I had booked my tickets between Thoothukudi and Chennai on Pearl City Express on 24th Dec 2011. I was travelling with my family (me, my wife, son & father/mother in laws). We travelled in Coach B3 (3AC) - seats 17, 18, 19 & 20.

When we boarded the coach and we were shocked to see the dilapidated condition of our coach. The shock & horror had just started.

1. The coach was unclean and cockroaches were roaming here and there.
2. While we had our sinner and were about to sleep, we used the bed sheets provided in the train.
3. While sleeping we felt, irritation and iching around the body and when checked were shocked to see bedbugs in the bedsheets.
4. We couldn't sleep the whole night due to constant iching over the body.
5. The problem was faced by many passengers travelling in the same coach.

But the discomfort and service we experienced during the journey hasn't been worth the ticket fare paid.

We would expect clean and comfortable travel for us while travelling in Railways.

Please take stringent actions so that people get proper service during train travel.

Please help us to provide clean, comfortable and good sanitary conditions during train travel.

The mental agony of this journey is going to linger a long time in my & my family's memory. Travelling by Indian Railways used to be every child's dream and I loved every journey of mine till date.

If there is some humanity left in any higher up of the Indian/Southern Railways reading this, I am sure they will take action and ensure no one ever faces this situation.