[Resolved]  Southern Railways — charging unsolicited offer

Address:

Chennai, Tamil Nadu

I have received a message in my official CUG [protected] (working in Southern Railways)on 2/10/10 at12:15:17 Airtel AD-54321 that "You have been renewed for Games Club subscription service from Airtel. You have been charged Rs.99 Enjoy Best Games! Join Games Club". Immediately I would like to inform my unwillingness and tried to send return reply that "I am not interested". Surprisingly when I press for reply button no address was appeared in the recipient’s box. It asked to type manually. When I tried for AD-54321 it directed my message to AirtelLive(AL) and me to enter into 'MAIN MENU (TOLL FREE) Reply with option e.g. 1' along with some other offer also given. When I tried to contact other numbers provide for contacting Airtel Customers Care a recorded message said that "Number u have dialed is not in use". On the end of the day my bill was jumped from Rs 165.40 to Rs 304.60. I am very much sure that I have not at all used to the extent of Rs 139.20 on 2/10/10. I confirm that I have not tried to down load any game or any other thing through Airtel net. Railways has provided CUG some ceiling limit cosuming the limit with unsolicited offer arbitrarely will cause in covenience to many. Hence kindly intervine and render justice