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GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
View all Southern Railway contact information
To
The Officer-in-Charge
Indian Railways.
Chennai.
Sub: Irresponsible activity and non-co-operation in Velachery Railway Station Staff.
Ref: Ticket No.COJIA2L1FD dated 26.02.2011
Dear Sir,
I wish to inform you that I had travelled from Velachery to Light House Railway Station on 26.02.2011 (Saturday) around 8 am. I gave Rs.20 for me and my old grandmother, staff in the first counter (lady staff / I do not know the name of the staff) asked me the change ie. Rs.2 in an ordered / harsh manner. I told to staff that I am only having tens and hundreds, so I do not have any change.
She has not given ticket to me and asked again Rs.2. At that time, in front of me many passengers have given change. However, she did not give neither ticket nor change. Further, she insisted me to get the change from others. After I asked several times only she gave the ticket and change.
Because of this not only myself and also my grandmother (senior citizen) also waiting, finally we missed the train because of her activity and non-co-operation.
I request you to take necessary action against the staff / instruct her at the earliest, so as to enable to avoid such type of activities in future to anyone.
Thanking you,
Yours faithfully,
Sd/-
[P.A.Mohamed Gazali]
Chennai