Follow us
Log in        Register
     
 

SPICE HOTSPOT - DON'T BUY A MOBILE PHONE FROM SPICE HOTSPOT

 
3 Reviews
User
  Rajat chandna
Unfortunately on 25th of this month i bought a Nokia C5 mobile phone from SPICE HOTSPOT Sector - 9 Faridabad, when i decided to buy Nokia's C5 model my sister told me that dont go for Nokia because they are not giving the same quality phones that they were giving before. But as this model is the new launch and i like the features , i decided to buy that but i didn't even think that with 2-3 days i will face the problem in that phone. On 27th in the afternoon i saw that the silver cover button on the navigation button is missing , i was shocked and yesterday i contacted same Spice Hotspot outlet but the Hotspot people said that they only sell phone and dont help any service if customer face any problem after that. That means SPICE HOTSPOT is not a good business chain it is just like another mobile shop roadside.

Rajat Chandna
9818669369
Complaint comments 2 Comments     Updated:
Resolve this Complaint  

Comments

N
User
Consumer Complaints SPICE HOTSPOT  - India
 

submitted the cell phone to with a minor fault the phone is now unrepairable - SPICE HOTSPOT

i submitted the cell phone nokia n-96 to the spice hotspot in east of kailash on 26-july-2010 , with a minor fault , reson was the spekar was not working proply and they had ruined my phone now the display is not workig and they are saying that it is unrepairble , i had bought that phone for rs. 34500 and they are saying that they can reimburse only 15800 now according to me it is not my fault it the store`s fault .
N Aug 4, 2011 by
User
Kunal Tayal SPICE HOTSPOT  - Delhi, India
 

Handset unrepaired even after a month - SPICE HOTSPOT

Sir/ Mam,

I have purchased a nokia handset over a year ago from spice hotspot store (Dilshad garden, shahadra) along with an additional coverage of 2 years. Last month i have some problems with my handset and i have submitted the same to the store on 04.07.11. They promised me that it will take around 1 week to repair the handset and after that i could collect my handset. I have not recieved my handset repaired till now. Although on 28th July'11 they have given me the handset telling me that it has been repaired but shockingly it wasn't my handset. When i asked the concerned person in the service center they told me that my handset is being replaced by another as my handset was not repairable. The handset given to me in exchange of my old handset was also have issues i.e. it was a damaged handset and was not starting up. I have submitted the handset to the store again on the same day but till now no response has been provided by them. They only promises me different dates for the delivery but never make that.

SO THAT WAS THE HISTORY AND I WANT TO COMPLAINT ABOUT THE SAME. FIRSTLY, I SHOULD HAVE BEEN PROVIDED WITH MY HANDSET REPAIRED, SECONDLY IF NOT, THE HANDSET REPLACED MUST BE IN A GOOD AND WORKING CONDITION OR A NEW HANDSET INSTEAD.

KINDLY DO THE NEEDFUL ASAP.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    code
    SPICE HOTSPOT - DON'T BUY A MOBILE PHONE FROM SPICE HOTSPOT