I had cancelled my flight and was given a voucher No. NDBKCL for Rs. 3100/-
I now want to use this credit and they tell me that it cannot be done over the net and you have to use call centre. After calling up, they tell me there will be additional charge of Rs. 100/- for booking over phone...I told them how do i use the credit through the net to which they say is not possible. This means i am forced to use phone and forced to pay Rs. 100/- which in the first place were mine only...
This is pure blackmailing which is done to customers today by the aviation companies and i would request you to kindly look into this very seriously...They think that by saying that they are Low Cost airlines, they have no accountability !!! Was this information helpful? |
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