[Resolved]  Spice Jet Airlines — Damage

Address:Coimbatore, Tamil Nadu

I don't really know from where I should start my complaining 1) flight from goa to chennai was delayed by 45 mins with no good reason, and when everyone started shouting that's when they started. It looks more like a city bus 2) no food options on flight and I was starving for 5 hours as I had connecting flight to Coimbatore from chennai 3) reached chennai 45 mins late but my connecting flight was on time so I had to run all around, finally I hear announcement that boarding gates are changed for spicejet 4) I had bought a bag with two fragile bottles inside from goa, and I specially told that this should be taken well care, the lady at baggage counter was clever enough to take my sign which says they are not held responsible for breakage, and she never told the purpose of sign 5) finally reached Coimbatore and went to belt no. 2 and started waiting for someone who will bring my fragile bag as normally any airlines would hand over fragile bags personally, but as expected from this airline they threw my bag on conveyance belt, and I see the alchohal leaking bag with my name, 6 went to counter, and asked the receptionist, she called ground officer and he started speaking to a man with white uniform who does t even have any basic sense and responsibility, tells me that they are not responsible for damage and bottles must have broken during take off, he is such irresponsible guy I ever seen in airline Industry, 7) I always travel by either Indigo or air India but these airlines are best in serving customer and I had never faced any issues regards to damage or stealing, but this is my last travel with spicejet, 8) I have lost imported brandy due to your services, pathetic services
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Aug 14, 2020
Complaint marked as Resolved 
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