[Resolved] Spice Jet Airlines — refund of cancelled ticket

farooq786

from Delhi, Delhi

Address:

Srinagar, Jammu and Kashmir

I purchased a ticket for Rs.2207/- online for one of my colleagues and made paid through my credit card on[protected] under booking refrence ICCDAQ, then a cancelled the ticket on[protected] on line on which the airlines deducted a sum of Rs.750/- as cancellation charges. Then I called the helpline of the airlines for refund of the balance amount of Rs.1457/- by transfer to my credit card which they assured me shall be credited within a period of 2-3 days. But after a lapse of about 20 days no credit has been given to my credit card account.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

manants

from Mumbai, Maharashtra

I had booked round trip with SpiceJet.

While my onward journey flight got delayed, my return flight was cancelled by SpiceJet.
There was no mail in this regard, at all, not even an inconvienece regretted mailer.

I tried calling on listed customer care numbers, from different cell nos and different operators.
Each said this is not a valid no.
(My phone was pickpocketed)

I dropped a mail too to enquire on rescheduling but no response even after two buisness days.

I want a refund of the air-ticket.

I had to pay double to book my return flight. And if I could recoup the money lost.

Regards,
Manas

manants

from Mumbai, Maharashtra

Adding photo proof.