Address: | Mumbai City, Maharashtra |
This is to bring to your notice that I was travelling to Goa via spice jet flight no.SG803. On the 9th of July. On arrival at the Goa, my check- in suitcase was missing. This undoubtedly came as a rude shock to me as it had my belongings which were important, as I had to attend several meetings there and was left without even decent attire. I immediately followed the regular procedure and filed a complaint of my missing bag which your airline was unable to locate.
It was appalling that, in an airline of your caliber, a bag should go missing, causing severe inconvenience to me. Despite that, your staff has shown absolutely no cooperation and hardly any follow up has happened. I am absolutely aghast at the laxness and unprofessionalism of your organization.
Name of Passenger: Noor Amin
Seat no: 10B
Travel date: 9TH JULY
Baggage tag: SG[protected]
Complain no: BIR 5945
Looking forward to your positive responce and co-operation.
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