[Resolved]  Spidigo — No Connectivity

I had availed connections since last month only. Since last month, this is the fifth time my internet is completely dead...... No one is hearing at their office......Even after putting complaint at their customer care, no one call since last 4-5 days to resolve the same.

There is very poor service........I had paid 1 Year rental.....for which i feel that i am getting NIL Return in term of service...i prefer no one should opt SPIDIGO Service.

Regards,
Jigar Shah
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Aug 13, 2020
Complaint marked as Resolved 
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I am having unlimited scheme broadband connection of Spidigo company in name o[censored]SER ID Mitesh27 since January,2010. Since last three days I am complaining about not getting proper connectivity over telephone No.[protected].Every time they assuring to send their enginner to solve my problem but still today it is not solved. They are having their tower problem and that why I am not getting proper connection but they people are not ready to believe this and saying you can check you system and then call us.
User Name: ohmshivam
Your Tower Area:- Behind Vishal Mega Mart, S. G. Road, Nr. Gurudwara, Bodakdev

1. No Internet access since 02.00 PM of 02/06/2012

Since 30th April 2012 your service had crashed and I have to complain for stop internet access for numerous time, If your your company could not establish smooth and unbreakable service pl. close mu account and return balance amount immediately otherwise i will compel to take legal action against your company in consumer court with in short time. Kindly refer my all email communications of complains with to your good company since 30th April 2012.

Pl. Call back on [protected] for same immediately.

CC. to Managing Director of the Company
CC. to Marketing Director of the Company
i have no connectivity since ten days. i have paid advance for annual package. no one is coming to attend the complain. the executive rohit makvana who was supposed to come didnt turn up becaus ehe had his personal work on saturday. his cell no. is [protected]
From last 3 days i am facing this problem, its been jst 3 days i have installed your connection but not satisfied as m nt getting connectivity from 11 pm till midnight..i will be very obliged i[censored] see to my problem soon nd solve the issue.
There is some connectivity problems I am facing since few days, kindly restore it.
User ID- prix

Thank You !
I am continuously facing problem with Spidigo, very bad service giving by Spidigo.

From last 2 to 3 month i am complain ting regarding no connectivity, Engeenir visiting only after two - three time reminder given to customer care no. after visiting one day work smoothly then same problem facing no connectivity. again again i am complaint giving only. Please go through status - till date i am used sufficient net pack. without confirming me complaint no. closing.

e.g. yesterday i call customer care no. given complaint no.[protected] after one hour customer care call received and not done any communication with him and next few minutes SMS received your complaint no. xxxxxx is closed, how can Spidigo closed my complaint without my confirmation.

today against i talk with Jeetendra and said him if by today day end complaint is not closed i will through out whole system on road., i don't require such type service.

Please not this is my request OR consider as a warning.

Regards

Santosh Darbarwar
Very Poor service giving by SpidiGo

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