[Resolved]  Bharat Gas — Sree Munusamy Gas Agency

Sree Munusamy Gas Agency, staffs are not at all responding. For the past 4 year i am keep on booking additional cylinder and the answer is always, after 2 weeks. What a worst behaviour.
Bharath gas please take the necessary action.

It not only they are lathargic they way they respond is third rated.They dont even know how to talk to customer. We are holding two cylinder, so we have the option of booking twice a month.We agree there may be some delays during some crisis but the same cannot be happened the whole year, Early I got transferred from Mylapore I never faced such a worst situation happening with this munusamy gas agency.It better they can close the agency if they are not able to provide the service.When as stated above by the previous poster.Whenever we call the number they've given non of them is picking the phone.Even they pick the phone the only answer we get is after 15 days.How long they will take to deliver a cylinder. They are taking 23 days after booking one cylinder to another they again 15 days to deliver the 2nd one. All most more than month to get a cylinder.

Its really really worst than where ever. I strongly agree previous poster comment better not its if they close the agency.

Whenever we call the 3 numbers which they've given 22590336, 22591175, 22592933. Its always engaged during office hours and we are not able to book. For this we need to go to the shop and book for the replacement cylinders.Its always and all days engaged only. Please try to do something that we can able to book cylinder.

Munusamy Gas Agencies

Worst Service, poor response, delay in booking & delivery

unable to contact by phone by repeatedly.will bpcl solve this problem ?

Trying to book gas cylinders for the past 20 days but, whenever we call the 3 numbers which they have given 22590336, 22591175, 22592933 always engaged during office hours and we are not able to book. Please try to do something that we can able to book cylinder.Thanks.

I hightly agree these complaints(munusamy gas agency, velachery), whenever i call those numbers they had given always engaged during office hours and i can't able to book. Please take action for that

Useless Company, Third rated attitude of the employees

Poor customer service. Booking a cylinder is really very difficult. Their phone is always engaged during office hours. I dont know whether they are busy speaking in phone or just placed phone to avoid customer's phone calls. Some action has to be taken against this.

very poor customer service, booking cylinder is a really difficult task, phone is always engaged

Trying to book gas cylinders for the past 20 days but, whenever we call the 3 numbers which they have given 22590336, 22591175, 22592933 always engaged during office hours and we are not able to book. When we booked they told within four days we will delivered, we don't know exactly what day they will delivered suddenly/unfortunatly door locked by us. Again we request to delivery of gas again they says if your door locked again it will take more two days. what is procedure we don't uderstand and give best suggestion if we booking time they will inform exactly date of delivery or before delivery of gas they will send SMS system to customer before two hours to delivery of gas.

Pls take action or step to regularise the system and procedures.

I totally agree. We are behind them for 3 yrs for additional cylinder. Their representative speak as though they give cylinder out of their pocket money. I have one year old baby and with out cylinder is really a pain. Not sure posting a complaint here has any value. Still I am desparate. Was there any action taken for the previous complaints?

They are irresponsible and not concerned about the customers grievances. The reply is also reluctant. All they say is you can book online/thru sms. Ppl who are illliterate they will not be able to book this way. They are not concerned about this at all.

If you want to complain about the Gas agency you can contact the following numbers[protected]/26215575/26216869. If you want a faster booking register with your consumer number thru online in this website http://www.ebharatgas.com/ebgas/pages/index.jsp and send an sms to the number 57333.

I booked before 18 days and till date they are not supplying whenever I call them they told its coming, coming today like that
but they are supplying to all tea shops and hotels without delay what is this sir

yes velacherry bharat gas agency staff is not serving good, no body will pick the call even if you try hundred times a day. Even if you go by person, they will not respond properly. Really i am suffering for past 3 years.
Every month is a struggle to get the cylinder on time, i have to call several times, go by person several times then also the action will not be taken. We are paying money, they are not giving free...

Same in my case too. They never picked up my calls. Then how hell am I supposed to book cylinder? 57333 was a great relief to me till 1 month back. Now they say SMS booking number is changed to [protected]. But there is no response from this number when I tried to register/book refill!!! No proper response from agency. Somebody help if they've come across this already.

very worse response from Sree Munusamy Gas Agency at velachery, 22590336, 22591175, 22592933, we tried calling whole day in bussiness our, all the time their all the phone always busy voice only we hearing. Please anybody look into this take your necessary action on them. Please we helpless with Sree munusamy gas agency.

very poor service in Royapuram branch..take action or close your work...may be indane gas better then you...

Very poor service, Sri Munusamy Gas Agency at Velachery. Their nos are continously engaged, fortunately if it rings no one is picking up the call.