[Resolved]  St Courier — Non delivery of courier but updated as delivered

Placed an order from an online shopping website on August 31st 2013 and product was handed over to ST courier on Sept 7th 2013 as per records. When contacted i was informed that my courier was delivered on Sept 11th 2013, which i have not yet received (on Sept 16th 2013). Then after follow ups they said that the courier was wrongly delivered and will delivered to me by afternoon. But even by the end of the day it didnt arrive. No proper tracking and response from the courier side. When asked about the contact number to raise a complaint i was given the delivery person's number to contact and get it from him. The worst experience with a courier and i sit with lost amount, time and energy.