[Resolved]  Standard Chartered Bank — defeciency in credit card service

I HAVE BEEN GIVEN AN EMIRATES PLATINUM CARD ON THE BASIS OF TITANIUM CARD I HAVE BEEN HOLIDNG ( CARD NO.: [protected]), IN THE MONTH OF AUGUST 2008. I WAS CHARGED A MEMBERSHIP FEE OF RS. 10, 000 PLUS SERVICE CHARGE WHICH I HAVE PROMPTLY PAID ON 11/10/2008 BY CHEQUE. I WAS GIVEN AN ASSURANCE BY THE TELEMARKETING EXECUTIVE OF YOUR BANK THAT I AM ENTITLED FOR A COMPLIMENTARY SKYWARD MILES WORTH RS. 25, 000/- WHICH WILL BE CREDITED TO MY ACCOUNT AS SOON AS I PAY MY MEMBERSHIP FEE. BUT FOR THIS OFFER, I WOULD NOT HAVE TAKEN THIS CARD AT ALL.

NOW, I AM SORRY TO WRITE THAT INSPITE OF SO MANY PHONE CALLS AND EMAILS TO YOUR BANK NO ONE IS IN A POSITION TO TELL ME AS TO WHEN THIS SO CALLED SKYWARDS BONUS MILES WILL BE CREDITED TO MY ACCOUNT.

SIR, I DO NOT WANT TO WAIT INDEFINITELY. ENOUGH IS ENOUGH. NEITHER I WANT TO BE FOOLED BY YOUR BANK. I BELIEVE THIS IS A TRAP LAID BY THE BANK TO FOOL THE CUSTOMERS IN THIS TIME OF RECESSION.

THEREFORE I HAVE CANCELLED THE ABOVE MENTIONED CARD WITH IMMIDIATE EFFECT. I HAVE CUT THE CARD INTO 4 PCS. NOW PL LET ME KNOW WHERE TO SEND IT BY COURIER.
PLEASE ALSO REFUND THE MEMBERSHIP FEE AND SERVICE TAX (TOTAL RS. 11, 236/-) TO ME AS PROMPTLY AS I HAVE PAID TO YOU. NO MORE PHONE CALLS WILL BE ENTERTAINED IN THIS REGARD.