[Resolved]  Standard Chartered Bank — TRADE SERVICES

I HAVE PUT UP THE PAPER RELATING TO TRADE SERVICES ON 20/10/2008 WITH OFFICE BOY RAJESH (GIRGAON BRANCH )
2ND DAY SAID WE HAVE BEEN TOLD RBI WAS CLOSED DUE TO STRIKE,
3RD DAY (22/10/2008) WE HAVE BEEN TOLD THERE WAS SOME ACCOUNTS TO BE OPENED
4TH DAY AT 2 O CLOCK (MR RAGHU RELATIONSHIP MANAGER FORT BRANCH ) THERE WAS 1 DOCUMENT (BOARD RESOLUTION ) PENDING
5TH DAY (24/10/2008) WE HAVE BEEN TOLD YOUR REMITTANCE TRANSFERED TO BENEFICIARY
WHEN I GOT CALL FROM BENEFICIARY (HONGKONG ) THERE WAS NO AMT RECEIVED YET
THEN I CONTACTED WITH PRIYA GIRGAON BRANCH
WHE TOLD THERE WAS TREASURY CLOSED EARY

WE WANT TO KNOW IS THIS TYPE OF SERVICE PROVIDING ?
WE WASTE ENTIRE WEEK FOR FOLLOW UP THESE PEOPLE
WE DONT EVEN GET POSITIVE RESPONSE ANY OF THE STAFF OF STANDARD CHARTERD BANK
WE KEPT SUFFICIENT FUND FOR REMITTANCE SINCE A WEEK

WHO WILL GOING BEAR ALL LOSSES DUE TO DELAY

THERE WAS NO ONE RESPONSIBLE PERSON IN STANDARD CHARTERED BANK

THESE ARE THE PROBLEM CREATED DUE TO IMPROPER TRAINING PROVIDED TO SRAFF

BEFORE PROCEED THE COURT, I THOUGHT THAT I WILL PUT THE COMPLAINT IN CONSUMER COMPLAINT

REGDS
AMIN