[Resolved] Standard Chartered Bank Credit Card — SCB Credit Cards.... No support, No transparency... Most irresponsible Customer care Team | |
I am very unhappy with PHONEBANKING SERVICES of "standard chartered bank gold credit card". Actually I have lost my card on 24/11/07 and then tried so hard to reach the phone banking to block my card and finally when on 26/11/07 anyhow I contacted the phone banking they told me that there have been three transactions of retail on 24/11/07 worth Rs. 38000 approx. They were not able to tell me that where these transaction has been made and on this ground as per them even I cannot raise the Complain or dispute. Finally on 27/11/07 again after struggling for 2 hours they told me that one transaction of Rs. 24769 has been made in Reebok, Delhi but they were not able to share the store name with me. Also they disclosed that one transaction of Rs. 10000 and one for Rs. 4096 has been made..... but Where? No answer. Then they sent me the dispute form and told me to fax it back but only for the Reebok transaction. I faxed it back. Again on 28/11/07 I called they told me that your request for dispute has been forwarded, but when today on 29/11/07 I called them to know the status they are telling me that they have not received the fax but most strange thing is that I have the delivery receipt with me... secondly Today they are saying that there were only one transaction of Rs. 14096,and the most strange thing is after 6 and half day of transaction they are not able to tell me the name of the merchant. They are very irrisponsble..... I have not recieved a single call from them after my so many calls!!!!!!!!!!! Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 113 Comments | |
Comments
Dear Sir,
My credit card no.[protected].my card is stop by the bank, i received ECS form, i liked to know that after ECS is done, after how many days my card works.reply me by mail .my e mail id is [protected]@yahoo.com.thanking you.
My credit card no.[protected].my card is stop by the bank, i received ECS form, i liked to know that after ECS is done, after how many days my card works.reply me by mail .my e mail id is [protected]@yahoo.com.thanking you.
Dear sir,
My credit card no.[protected], i want to registered my mobile Number.the no.is [protected].please contact me in any card related queries.thank you.
My credit card no.[protected], i want to registered my mobile Number.the no.is [protected].please contact me in any card related queries.thank you.
my credit card no is [protected] i have not receved the bill for the purchase i made for about 1000/ about 2-3 months before.to my surprise on contacting your phone banking no today i was told that the amount due towards me has become rs 4272/90.Plesee check-up and confirm the original amount due towards me.please note that i shall not be responsible and should bepenalised for non delivery of the bill at my mailing address.
Dear sir,
my card isexpired.i wat to recover my account.please issue.my card no.[protected] of saranga venkateshwarlu.if you have met with any problem call to my mobile.my mobile no.[protected], [protected].thanking you.
my card isexpired.i wat to recover my account.please issue.my card no.[protected] of saranga venkateshwarlu.if you have met with any problem call to my mobile.my mobile no.[protected], [protected].thanking you.
Dear Sir/Madam,
I've apply Standars Chartered bank credit card on 28th July, 2010, I've received the sms on 2nd August, 2010. my application Ref # No-. CLN9585NLP01. I called last 5-6 days before about the status he says your application is under process, Your executive hasbeen verified clear from my office place & residentail address. But today I call again the customer care for my application status then she says that I've not any records about your application. Please check this.
I'm waiting for your kind reply.
Regards
SUMAN KUMAR
AJS PROMOTERS LTD
8, SHAHEED BHAGAT SINGH MARG, GOLE MARKET
ABOVE CENTRAL BANK OF INDIA
NEW DELHI- 110001.
My email Id- [protected]@gmail.com
Cell No- [protected], [protected]
I've apply Standars Chartered bank credit card on 28th July, 2010, I've received the sms on 2nd August, 2010. my application Ref # No-. CLN9585NLP01. I called last 5-6 days before about the status he says your application is under process, Your executive hasbeen verified clear from my office place & residentail address. But today I call again the customer care for my application status then she says that I've not any records about your application. Please check this.
I'm waiting for your kind reply.
Regards
SUMAN KUMAR
AJS PROMOTERS LTD
8, SHAHEED BHAGAT SINGH MARG, GOLE MARKET
ABOVE CENTRAL BANK OF INDIA
NEW DELHI- 110001.
My email Id- [protected]@gmail.com
Cell No- [protected], [protected]
Hi This Avashesh Kumar Mishra, I applied For credit card on 18th march 2011 and i got my Reference number, that is Ref-DEB3316PYX01.Could you check it and please tell me what's process going on.
my mob-[protected], [protected]
my mob-[protected], [protected]
Dear Sir/Madam,
This is for ur information that i have cancelled my credit card no[protected] as per req.no 40/869 by paying u the balance payment. But asper the direction of payment given to mahindra holidays they have not received payment on 7/6/2010 & 7/9/2010 from abovementioned card. Kindly sent me the details/ statement of the payment given by scb. Thank you
Mrs. Manisha Mirwankar
This is for ur information that i have cancelled my credit card no[protected] as per req.no 40/869 by paying u the balance payment. But asper the direction of payment given to mahindra holidays they have not received payment on 7/6/2010 & 7/9/2010 from abovementioned card. Kindly sent me the details/ statement of the payment given by scb. Thank you
Mrs. Manisha Mirwankar
Dear Sir/Madam
My is mr Emanuel Samuel card no XXXX-XXXX-XXXX-9434.You have wrong Date of birth on ur records .I request you to change my Date of birth to[protected] on ur records.
you can mail me on: [protected]@rediffmail.com or call me on +[protected].
Regards
Emanuel E Samuel
E M Samuel & Sons
389, Krishna Nagar,
120 Dr Ambedkar road,
Jethabhai bildg parel,
Mumbai 400012
My is mr Emanuel Samuel card no XXXX-XXXX-XXXX-9434.You have wrong Date of birth on ur records .I request you to change my Date of birth to[protected] on ur records.
you can mail me on: [protected]@rediffmail.com or call me on +[protected].
Regards
Emanuel E Samuel
E M Samuel & Sons
389, Krishna Nagar,
120 Dr Ambedkar road,
Jethabhai bildg parel,
Mumbai 400012
Dear sir,
pls send me the details of my lic credit card status
Sr. no-4460
my name : sarwar alam khan
D O B :[protected]
Mobile no: [protected]
Mail Id : [protected]@yahoo.com.
pls send me the details of my lic credit card status
Sr. no-4460
my name : sarwar alam khan
D O B :[protected]
Mobile no: [protected]
Mail Id : [protected]@yahoo.com.
I have Applying for Cradit Card My Ref No. DGL7662RXH01 but not any reply for your side regarding this card. so please provide me current status & any other reson on my email Id. ([protected]@ymail.com)
(M[protected]
Pls do the Needfull
Thanks & Regards
TARAL A PANCHAL
(M[protected]
Pls do the Needfull
Thanks & Regards
TARAL A PANCHAL
DearSir,
my credit card no [protected] my credit card is not working pls call me iam rammohanreddy. m pls call me my old no is [protected] my new no [protected] pls call me this no ok iam weighting your call pls ok since 2005 iam iam customer of scb ok pls feed back my mail id [protected]@yahoo.com pls replay ok thanking you pls call me [protected]
my credit card no [protected] my credit card is not working pls call me iam rammohanreddy. m pls call me my old no is [protected] my new no [protected] pls call me this no ok iam weighting your call pls ok since 2005 iam iam customer of scb ok pls feed back my mail id [protected]@yahoo.com pls replay ok thanking you pls call me [protected]
H.R Ballal Credit Card No. [protected]
My Account
My Account
dear sir/madam
my name is L G Balakrishnan my credit card no is [protected] i am purchage my card in 2008 Presently my card was block what is the reason. i am call to customer care they will seed write a letter to customer care that's why i am written the letter, pl i want know the reason of my card block, my mobile no.[protected], my mail id [protected]@gmail.com, thank you please soon.
Regards
L G Balakrishnan
my name is L G Balakrishnan my credit card no is [protected] i am purchage my card in 2008 Presently my card was block what is the reason. i am call to customer care they will seed write a letter to customer care that's why i am written the letter, pl i want know the reason of my card block, my mobile no.[protected], my mail id [protected]@gmail.com, thank you please soon.
Regards
L G Balakrishnan
dear sir / madam
this is in reference to my credit card of Standard chartered bank, this time i do not receive monthly statement, because of that i could not make payments, i try to contact customer care, but somehow they could not proceed because my date of birth could not match with their details, my particulars for your reference are as follows:
date of birth : 25.09.1982
card no. [protected], name : jitender verma, contact no. [protected]-[protected]
kindly look into the matter & update the records as well me
thanks
jitender verma
this is in reference to my credit card of Standard chartered bank, this time i do not receive monthly statement, because of that i could not make payments, i try to contact customer care, but somehow they could not proceed because my date of birth could not match with their details, my particulars for your reference are as follows:
date of birth : 25.09.1982
card no. [protected], name : jitender verma, contact no. [protected]-[protected]
kindly look into the matter & update the records as well me
thanks
jitender verma
Dear Sir,
Here i am C.KR. PALANIAPPAN from Chennai and my Credit Card No.is.[protected] i have applied and get it on last Dec after that i have purchase one consumer product and swipe the card becomes decline next i ll ask customer care they said your amount has been transfer to bajaj allianz insurance for Rs.18000/- i said totall cheat me and i am upset and io am not using the card in future or otherwise you can cancell my card. This is was approaching so many times and i cant get any clear details but after two months one of the [person said you can surrender the insurance, at the same time i have gone to so many baranches opf Bajaj allianz and last only i get the clear address on anna nagar of chennai and surrender the insurance orignal policy and get an acknowledge from there. And at the same time so many person call me on every month what about the balance due i said i am a patient dont disturb me i will surrender the policy and get an acknowledge from that coy. last two days back one person call me and call to customer care and confirm the cancell and request today i call them and said to cancel but they will said your card is already in cancell position so we not accept the request.So, please cancel my card and dont disturb me in future or otherwise i will meet in legal way this is my maild id for your reply [protected]@yahoo.com. thanking you.
Here i am C.KR. PALANIAPPAN from Chennai and my Credit Card No.is.[protected] i have applied and get it on last Dec after that i have purchase one consumer product and swipe the card becomes decline next i ll ask customer care they said your amount has been transfer to bajaj allianz insurance for Rs.18000/- i said totall cheat me and i am upset and io am not using the card in future or otherwise you can cancell my card. This is was approaching so many times and i cant get any clear details but after two months one of the [person said you can surrender the insurance, at the same time i have gone to so many baranches opf Bajaj allianz and last only i get the clear address on anna nagar of chennai and surrender the insurance orignal policy and get an acknowledge from there. And at the same time so many person call me on every month what about the balance due i said i am a patient dont disturb me i will surrender the policy and get an acknowledge from that coy. last two days back one person call me and call to customer care and confirm the cancell and request today i call them and said to cancel but they will said your card is already in cancell position so we not accept the request.So, please cancel my card and dont disturb me in future or otherwise i will meet in legal way this is my maild id for your reply [protected]@yahoo.com. thanking you.
i need a personal loan for my sons higher studies ( B.E.) so kindly do the need full as quick as possible.
Dear Sir,
I am Smt S R Girija, holding SCB Gold card no. [protected] for the last 18 years and I am really grateful for the excellent services provided by the bank.I would like to request you to kindly change my payment due date from the present 15th to the 20th as I receive my salary only on the 20th of every month.
Further, I would like to upgrade my card to Platinum (free of annual fee) as I have a healthy relationship with the bank and have not defaulted payment any time. Kindly reply to [protected]@yahoo.com
I hope you will do the needful at the earliest.
Thanking you,
Girija S.R.
I am Smt S R Girija, holding SCB Gold card no. [protected] for the last 18 years and I am really grateful for the excellent services provided by the bank.I would like to request you to kindly change my payment due date from the present 15th to the 20th as I receive my salary only on the 20th of every month.
Further, I would like to upgrade my card to Platinum (free of annual fee) as I have a healthy relationship with the bank and have not defaulted payment any time. Kindly reply to [protected]@yahoo.com
I hope you will do the needful at the earliest.
Thanking you,
Girija S.R.
hi sir/madam,
i am trying this from 2 days .please help me ...
Sorry. Your payment has been received with a failure status. Reason - You are not authorized to do this transaction. Please quote your transaction reference number for any queries relating to this request.
Transaction Status
Failure
Transaction Reference Number
MHDF[protected]
Transaction Date and Time
[protected]:48:09
Standard Chartered Bank Card No.
XXXX XXXX XXXX 1102
E-mail ID.
[protected]@gmail.com
Mobile No.
[protected]
Payment Amount (Rs.)
3636.00
Pay from
HDFC Bank
Your transaction is processed through a secure 128 bit https internet connection based on secure socket layer technology.
For security purposes, Your IP address 117.200.3.7 and access time Sep 03 16:48:48 IST 2011 have been logged.
Terms & Conditions Data Protection & Privacy Policy
Copyright © 2011 Standard Chartered B
i am trying this from 2 days .please help me ...
Sorry. Your payment has been received with a failure status. Reason - You are not authorized to do this transaction. Please quote your transaction reference number for any queries relating to this request.
Transaction Status
Failure
Transaction Reference Number
MHDF[protected]
Transaction Date and Time
[protected]:48:09
Standard Chartered Bank Card No.
XXXX XXXX XXXX 1102
E-mail ID.
[protected]@gmail.com
Mobile No.
[protected]
Payment Amount (Rs.)
3636.00
Pay from
HDFC Bank
Your transaction is processed through a secure 128 bit https internet connection based on secure socket layer technology.
For security purposes, Your IP address 117.200.3.7 and access time Sep 03 16:48:48 IST 2011 have been logged.
Terms & Conditions Data Protection & Privacy Policy
Copyright © 2011 Standard Chartered B
Hi,
My credit card no:[protected], I have used my card on SEP-1st of Sargar nilgiri oil distillcoimbatore for 1146rs. But on the statement, I have received most charged as 1174.65. Can you please let me know why extra charges are billed. Revert me back to [protected]@gmail.com. Please respond back ASAP!!
My credit card no:[protected], I have used my card on SEP-1st of Sargar nilgiri oil distillcoimbatore for 1146rs. But on the statement, I have received most charged as 1174.65. Can you please let me know why extra charges are billed. Revert me back to [protected]@gmail.com. Please respond back ASAP!!
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manhattan platinum card — incomplete information on phone
one day I got a call from Bangalore that you are a important customer of scb and you are selected for manhattan card which will give you addition advantage of 6000 rupee per year .when i used this card at patrolpump they charged 2.5% extra and i contact on helpline they refused to give cashback.so kindly cancel this card and restart my old supervalue card ,i was happy with that card no.[protected] 0914 dr kg gupta mob [protected]