[Resolved]  Standard Chartered Bank Credit Card — CHARGES ON ADD ON CARD

I was using Standard Chartered Card since July2004 which was offerred life time free to me. NO issues were there till January2006. In february statement renewal fees was levied on my addon card(in my wifes' name) whcih was never used and/ or intended to be used.

I made a complaint to call centre and paid them my part of the usage. In next bill I came to know, that they adjusted the renewal fee in my payment and started Due Payments on my card. Subsequently in next 4 bills the same happened. I was paying my usage part but they continued adding late payment charges and interest and tax components. The final statement received by me was on February 2007 showing due amount of Rs. 2787.09.

Then after no information / statement etc. was received.

Off alte on applying a home load, I cam eto know that my name is there in CIBIL and an outstanding of Rs. 11000+ amount is shown by SC Bank.

I again called them up and showed them all the call details and responses received by their callc e ntre people, But till now have not been able to close the matter.

PLEASE HELP.
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Aug 14, 2020
Complaint marked as Resolved 
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