[Resolved]  Standard Chartered Bank Credit Card — Standard Chartered Credit Card People are fraud, Liar

Address:Thane, Maharashtra

For some 80 rupees Standard Charted bank charged INR 1056 penalty on me and I had to pay that without any choice.
Let me tell you the story. It has been told to me by Standard Chartered Marketing dept that the Standard charted titanium credit card it totally free for life time. Based on this commitment I took the card. The day I received card I made a transaction of some 700 INR[Booked train ticket]. Same day during night when I went through the credit card document realized that it is free for first year only. I called bank and they told me yes it is free only for one year. I asked them to cancel my card, they canceled it and I also canceled the train ticket I booked through the credit card.
Now I was thinking that bank will get the train ticket refund and rest of the amount I will pay to the bank. But when I received the statement I saw some 600 INR to pay. I tried calling bank but nobody picked up my call. Due to my busy schedule I could not follow up them and after couple of days I got another statement where they asked for 1137 INR. I called bank this time they picked up my and I asked them to made some adjustment because all of this happened due to wrong commitment from the bank. However they denied that and said you will have to pay this amount. I was so pissed up I mailed them again for some adjustment however no reply I received. Finally I paid the 1137 rs to bank because I don't have time to do court case and all, and Bank is truly behind money (that is why they are bank..lolz) so they will keep on charging me.
When I discussed this with my other friends they said that some third party company is doing marketing of the bank. They commit false things to customer just to complete their target and when customer receives card he realizes that reality is different.
Ideally Bank should have a call with the customer to confirm everything before handing over the card however they don't do this because if they do that then they wont get free money from customer. So beware of this Bank.
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Aug 13, 2020
Complaint marked as Resolved 
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