Standard Chartered Bank — harassing the customer even after settlement

Address:Gautam Buddha Nagar, Uttar Pradesh

sir,
i am working with ONGC ,initially with Delhi office now transferred to mumbai office
This is the case with respect to credit card no. "[protected]". On 6th April 2010 i have settle the amount Rs 8000/-,which his due against me but to my horror bank representative again return back and disturbing me to pay the amount otherwise civil case is with us and you will have problem while taking amount. Sir amount is Rs 11000/- ( from 1.1.2010 credit card is not used till date ).
In this regard, i would like to bring to your kind information that these customer care people are more frequently changing like we change shirt. They exhort money by duping false assurance that we will send you the NOC of closing of account but before that the person is changed.
Further more, i have emailed and faxed my numerous request/ appeals to [protected]@manhanttan .co.in & credit.[protected]@sc.com and faxed on [protected] respectively but no one responded excpet one lady Ms bharti wahdwa of Gurgaon office ,who is using offensive language & demanding money to settle the civil case. This is really great mental agony and huge harassment.
sir, i am fed up with writing but have full document to support my sincere efforts. Now , i am putting my request to you as i have full faith in you that my appeal will be patiently listen and request you to look into the matter
with sincere regards

Pawan Kumar
Deputy Manager(FS)
m no. [protected]
email : [protected]@gmail.com & [protected]@ongc.co.in
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