Standard Chartered Bank — over charging on cancelled credit card

Address:

Hyderabad, Andhra Pradesh

i am working in USA since may 2006, hence my credit card issued by
standard chartered bank was of no use and i got it cancelled about two years ago
I cleared all the dues till then.

after two years now standard chartered bank ,credit card collections, 2 and 3 floor, 187 mount road Chennai writes to me wide refrence no:mar356 Dated 16/11/2010, has put a demand for uncleared amout of rs14554.69, no details of any transactions are sent inspited i speaking to their customer service

They has threatened to make up from my S/B acct no [protected] with SCB. How can my bankers allow any unsubstantiated deductions from my acct?
There are so many similaer complaints againt SCB ,why are they resorting to such cheating and in the longer run loose more ggodwill, earn bad name and loose buiness

I am also refering this matter to BANKING OMBUDSMAN RBI at Hyderabad
Please help to resolve this unwarranted claim by SCB

ANURAG SEHRAWAT
COL M S SEHRAWAT
28/29 BANK COLONY r k pURAM
secunderabad 500056
[protected]@gmail.com