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Standard Chartered Credit Card - Late payment charges

 
8 Reviews
User
  vivek.bhimrajka on Jun 24, 2013
Hi,

I have been using SC CC for last 3 years. Last month after receiving the annual statement I received an email saying your billing cycle has been changed and we will intimate you for your new cycle soon. Due to this I didn’t made any payment as Standard chartered bank will inform for the new billing cycle. Also I didn’t receive any intimation for my bill due on 15th May. I have activated SMS alert and email for the same. Last month I haven’t received any intimation of my bill due date.

This is a wrong communication done by standard chartered by sending an email after the statement saying your cycle has been changed and we will inform you for the new cycle. Also standard chartered guys didn’t inform about the due date of my credit via SMS or Email. Standard Chartered has been doing regularly as I have registered for SMS alert. Today when I called to know my new cycle bank inform that my bill has been overdue.

Due to this my statement has been overdue and my Credit history has been affected. Also you bank has charged me interest and late payment charges. This is not fair from the customers point of view. Every time bank have been informing me for my due date via mobile and email and suddenly no SMS alert and no Email alert is not accepted.

Regards,
Vivek Bhimrajka
9892088555
Complaint comments 7 Comments     Updated:
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Comments

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User
sajid husain Credit Card  - India
 

credit card late payment charges - Credit Card

Dear,

This is to bring into your kind notice that i sajid husain ( credit card no : 5425 0513 0858 6006) is using your card since 4 - 5 years, i am a regular user & have done the payments on regular basis without any default or missing the due dates. But since last 4 months ( mar-april-may june) i am receiving the statements very late & due to my personal problems i wasnt able to pay the bank .. this is to request you kindly instruct the person concerened for the reversal of late payment charges & over limit . so that i can clear my bill in the coming statement corrected by yourself .. i think special consideration will be given to me by your end i being a pioneer member, & not being a defaulter.
thank you very much
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User
Yogesh Kumar Bairwa Credit Card  - India
 

Late payment charge - Credit Card

my Barclays credit card no is 4339481534580911
I deposit my last months minimum due payment before the due date but still bank asking for late payment charge of Rs. 500/-
Yogesh kumar
email yogesh_vandna@yahoo.co.in
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User
Complainant8346213 Credit Card  - Mumbai City, Maharashtra, India
 
MY CARD NO.4339485930966798 . I HAVE ALREADY DONE MY PAYMENT BUT I HAVE RECCEIVED YOUR MESSAGE. LATE PAYMENT. PLEASE REVERSED THE LATE PAYMENT OTHER WISE CANCELLED THE MY CARD
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User
SHRENIK M SHAH doctor  - India
 

Not getting statement & charge for late payment - doctor

Dear Sir,
This is to inform you that for the purchase of month of October I have not received any statement in month of November.Till I have not received that statement.
In stead, after completion of due date for payment, reoresentative from ICICI bank contacted me & came personally to collect the cheque for my purchase, which I paid immediately & complained him about not getting the statement.He assured me to informed the concerned higher authorities.
For month of November, I received statement yesterday.On looking to statement I was really shocked to find that I have been charged rs 400/00 as late payment & rs 485.79 as intrest charges & I have been asked to pay rs 994.43 for nothing.
So my impression is that, delibartely bank has not send me the statement & now charging me for late payment as well as intrest charges.So hereby I request you to look in to matter, waive of the charges(wrongly charged on me) immediately & send me the fresh statement stating rs.00/00 as total amount due.
I am sure, you will admit the mistake on bank's part intensionaly or not, & rectify the mistake immediately so that we can have long term good relations .
In anticipation,
Dr Shrenik Shah
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User
Glen Reid MINT  - India
 

LATE PAYMENT CHARGES - MINT

My Wife and I allways edeavour to pay the credit card bill before the date that the bill is due. There have been occassions when I have challenged the late payment fee and they have told me that the fee would be refunded.
Again today I have challenged the late payment fee/s that are appearing on every bill, to be told that even if the money has been paid into a bank two days before the due date, we would encure a late payment fee as the company would not receive payments till four days after.I was also told that i could not place a complaint as they do not have a complaints department. I look forward to your reply. Glen Reid.
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User
PAWAN GOYAL MINT  - ROHINI-SECTOR-16, North Delhi, Delhi, India
 

Denied by Hawker - MINT

I HAD SUBSCRIBED MINT ANNUAL OFFER VIDE SERIAL NO.000837 AND PAID RS.500/- CHEQUE TO YOUR REPRESENTATIVE AND CLEARED BY MY BANK. I HAD TRY TO HAND OVER THE IMPEMENTATION COUPON TO MY HAWKER BUT HE ASK FOR DELIVERY CHARGES. I DENIED FOR THE SAME. I HAD SEVERAL TIME COMPLAINT TO CIRCULATION INCHARG MS.ENGEELA PERSONALY AND ON PHONE ON WHICH SHE WAS NOT AVAILABLE.SINCE MORE THAN ONE MONTH PASSED I DO NOT GET COPIES OF THE MINT NEITHER ANY REPLY. FOR THE SAME PROBLEM OF DELIVERY CHARGES,I HAD STOP SUBSCRIBING THE HINDUSTAN TIMES & HINDUSTAN WHICH I WAS SUBSCRIBING FOR A LONG TIME.IN OTHER AREAS HAWKER ARE NOT ASKING FOR DELIVERY CHARGES.IF YOUR PUBLICATION DO NOT CONTROL THE HAWKERS,I SHALL BE HIGHLY OBLIGE IF YOUR PUBLICATION RETURN MY AMOUNT OF RS.500/-,AS I DO NOT WANT THAT DUE TO ME YOUR GOODSELF DON`T WANT TO ANGRY THE HAWKERS AS IN INDIA UNION ARE MORE POWERFUL.ONCE AGAIN I REQUEST YOU IF YOU ARE ABLE TO SUPPLY YOUR PUBLICATION WITHOUT ANY DELIVERY CHARGES,I AM READY TO SUBSCRIBE YOUR OTHER TWO NEWSPAPERS TOO.AWAITING YOUR EARLY ACTION IN THIS REGARD.
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User
jitenderjaggi Credit Card  - Mumbai City, Maharashtra, India
 

Late payment - Credit Card

the payment for may credit card got delayed due to the machine problem at ATM, Still bank is charging me the money whereas the bank is on falut,

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    Standard Chartered Credit Card - Late payment charges