[Resolved]  Standard Chartered Credit Card — charged credit card interest

Address:Pune, Maharashtra

Dear sir,

Iam holding standard charted Credit card : ([protected])

They have charged extra interst on my credit card even i have issued the cheque in time.

this is in the year 2006 and 2007

iam writing this mail 5th time.

Pls see iam explaining my STMT from October to Februaryy..


october - stmt

PREVIOUS BALANCE 3.39CR
270906 RUPERI SAREE CO PUNE IN 75176376271001562698815 1,400.00
031006 LAXMI PEARLS 2_PUNE IN 75176376278001588500006 890.00

NEW BALANCE 2,286.61
MINIMUM PAYMENT DUE 114.33


I dropped cheque in 31 october due date nov [protected]@ 2287 but they are not credited my cheque


November- stmt

PREVIOUS BALANCE 2,286.61
201006 SUN ARCH RETAILING PUNE IN 75503726294629301105057 1,999.00
021106 KETKI SUPER SHO PUNE IN 75176376307001707136349 525.00
051106 KETKI SUPER SHO PUNE IN 75176376310001716841181 361.00
051106 BHAGYALAXMI STA PUNE IN 75176376310001716860827 800.00
081106 LATE CHARGES 350.00
141106 INTEREST 176.48
141106 SER TAX & CESS 12.24% 64.44

NEW BALANCE 6,562.53
MINIMUM PAYMENT DUE 442.46


Again they included old balance 2286.61 and sent this stmt again i dropped cheque in november 30th @ 5980 i deleted interest
(350.00,176.48,64.44) i paid 5980.

Again they debited in to my account to the old cheque @ 2287 rupees. this they have to pay to my account.

same thing i fax to the standard charted fax number = 24919180.


December - Stmt

PREVIOUS BALANCE 6,562.53
081106 LATE CHARGE REVSD. 350.00CR
051206 APPORTIONED PYMT - 41460 SEQ054 5,980.00CR
141206 INTEREST 125.20
141206 SER TAX & CESS 12.24% 15.32
141206 SERVICE TAX REVERSAL 42.84CR

NEW BALANCE 330.21
MINIMUM PAYMENT DUE 16.51


In December they are again charged interst and service tax but they are not included my payment @ 2287.

They only reversed my late charge but they are not reversed my interest and service tax.

In this stmt they are borrowed to me @ 2295 after reversal of my interest and service tax in november. And they are debited in to my account @ 2287 including this.

But they sended above stmt with out this money @ 2287 and they included interst&service tax again.

140 rs they added again in december stmt.


January - stmt

PREVIOUS BALANCE 330.21
030107 KASAT PETROLEUM PUNE IN 75503727005700301008522 512.50
030107 BHARTI CELLULAR LTD PUNE IN 75425317004000122308748 542.02
030107 BHARTI CELLULAR LTD PUNE IN 75425317004000122308730 662.83
060107 FutureBazaar In MUMBAI IN 75176377008001976274995 488.00
080107 LATE CHARGES 350.00
130107 INTEREST 36.98
130107 SER TAX & CESS 12.24% 48.90

NEW BALANCE 2,971.44
MINIMUM PAYMENT DUE 165.08


i am aware of my balance is in standard charted bank so that i have purchased 2205.03 in january.

Again they included late charges&interest ser tax and previous balance agagin.

In this time i will get 87 rupees from standard charted bank.



February - Stmt


VEENA

PREVIOUS BALANCE 2,971.44
080107 LATE CHARGE REVSD. 350.00CR
030207 CHEQUE PAYMENT A[protected] 2,287.00CR
140207 INTEREST 58.57
140207 SER TAX & CESS 12.24% 7.17
140207 SERVICE TAX REVERSAL 42.84CR

NEW BALANCE 357.34
MINIMUM PAYMENT DUE 17.87

This month they are credited my previous cheque i dropped @ november.

they have to pay to me @ 87 ruppess according to the above stmt.

when i called to customer care in december they told we will reverse all excees amount.

but they only reversing later chare and server tax they are not reversing the interest.

This is not my fault iam dropping cheque @ every month they only did the mistake to credit my november cheque @ february and asking to pay more money.. still i already informed them and faxed also my bank stmt.


Hence i dont want to pay any money to your bank. You have to pay money @ 87 to my account.

If you have any doubts in above pls contact me ASAP.

Why because iam disposing my Standard charted credit card.

iam writing this on behalf of my wife......


Thanks
Veena Lavanya M
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Aug 13, 2020
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Simply go to the Nearest Standard Chartered Bank, in front of every one, inform that they are cheating you and feel them insulted. Write a letter to them, and inform them that if you do not get your reply, within 3 days, you will send a complaint to Nodal Officer, and then to consumer court and also write a complaint and publish the same in news paper.

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