After purchasing some house hold goods and consumer goods in STAR BAZAR. My important suggestion to purchase the products in other stores rather than STAR BAZAR. Because it is not STAR BAZAR IT IS A FRAUD BAZAR.
Strongly agree with you. Star Bazar is giving wrong advertisements for the offers and not abide the commitmemts after purchse. Customer service also very very poor. No co ordination between employees. All my comments with refers to Star Bazar @ Takurmall, Dahisar.
Recently i bought a PIGEON 2 burner GAS STOVE in STAR BAZAAR. High leakage within 2 months. Gas waste & Money waste. If Pigeon product is not good then why should they sell it and give 1 yr waranty? I bought because of seeing the big building and TATA brand. But i wasted my money in leakage of Gas and scared to use. Gas products should be in good quality and it is always advisable to buy in Direct dealers even if it cost high without any discounts.
Dont buy Gas Stove/ Electrical products in any Bazaar. Because of their discount prize they sell low quality products.
One of my friends had a very bad experience with Star Bazaar. The staff (security) is very unfriendly and would not have passed level 1 test in courtesy. They do not know how to talk to customers when something goes wrong. They would not even bother to listen to the customer. Given a choice between buy nothing and get everything from star bazaar, I would rather choose "buy nothing". Such is the customer handling and service skills. Star bazaar has a long way to go in terms of customer service compared to Big Bazaar, More and Spar.
The system is not planned customers in mind. In one such experience, we has shopped for a over Rs3000 and while taking over the phone, we missed to bill an item worth Rs.200. When chose to the exit, we realized and pointed it out to the security that this was not billed. The security instead of pointing out towards to billing counter got the whole battalion of other security (as it was a bank robbery) and then took us to an isolated location and started checking everything inside including the wallet (thanks that they did not ask me to strip). The security in charge (supervisor) was so rude as if he was talking to a burglar who is locked up in prison. The whole exercise was simple but the whole battalion of security made it look very awful and tiring. Finally we have to pay 10x of the item as penalty. (That was 200x10=2000).
Worst part, they were forcing us to write a declaration that says "I did it intentionally", which thankfully I did not, and they did not even give me the receipt that said that the Rs2000 paid was a penalty. They gave us a bill which said that the item ten times (I hope the security is not taking it home).
I understand that I was forgetful when on the phone, but I believe that there are lots of people who might get into this kind of situations. The store is not prepared for something like this. (Please re-work your billing counter positions to avoid this).
Great that this was my first and last experience will be my last. I had a very similar experience in Big bazaar and west side. But thanks to the great staff who made it look so simple and less embarrassing.
I would never recommend shopping in Star. I would rather pay the double the price and get it from somewhere else. I know that I do not have to pay double as Big Bazaar and More a in close proximity. I have learnt 2 lessons.
1. Do not talk on the phone when shopping.
2. Do not shop in Star
Thank you for taking the time to read though this. (Hopefully someone from Star is reading though this).
I purchased a Videocon washing machine with a criteria that it will be delivered on same day. But it got delivered after 2 days and no one respondes to the call and the Manager of the department does not pick up my call.
these is the 3rd time m xperencing some problem in STAR BAZAAR, KORAMANAGALA, BANGALORE ...they try 2 fool customer showing something in advertisement.normally customer do not chck their receipt as they ll b in hurry to carry all the stuff n after reaching home sometimes they ll do wrong billing, sometimes they ll put sum aditional stuff in receipt, sometimes they ll jst put more weight in items, 1 wk bk i wnt 2 purchase an iron, their in the shelf it was showing that after discount 449, and aftr coming back home, i came 2 know that thy had charged 599, told them bt they didnt responds, 2day also i wnt bk, bought some items, after coming bk home i wr jst checking the receipt n they had added someting, i took onion for 0.75 kg n in the bill they had charged me for 2.038kg.so i would suggest that STAR BAZAAR s a FRAUD...
Big bazzar is the biggest fraud i have ever come across sabse satse mein sabse accha bloody they are charging even more than an any retail supermaket, & other exclusive showrooms, atleast showrooms provide quality products not like BIG FRAUD BAZZAR ..
I bought a food bag in chennai Star bazar 2 days ago and still did not receive. I stay less than 1 KM away from the Shop!
The phone number I have doesnt work and i googled for contact number without any luck. Everyone has the same number.
Should I walk in and wake them up to deliver my Rice bag? Should I starve until I get my delivery? Effin Bastards! LEarn what is service before you start Companies like this! I am not jobless or paid to do pradakshin around your shop!
star bazar charges more than MRP :
I purchased sb liquid hand wash MRP is Rs 99/- amt charged is Rs.107/- I have preserved cashmemo
SLFO1SO13040004514 dated 03.03.2012, STAR BAZAR KOLHAPUR.
The Shocking part is: Person attending Customer Service Desk rudely advised " BE VIGILENT AT THE
TIME OF BILLING AT CASH COUNTER AND DONOT BUY SUCH ITEMS"
Do not go to Start bazar for any purchase.. IT'S A TOTAL FRAUD... Last week i went for a shopping and got a danish burger, after warming it up in oven it was rotten (they have kept yesterdays food) and i got some chicken of 1.5 kgs, after taking it to home i came to know it a very old chicken and it stinks... And they had some offer ( upto 70%) for near expiry products, when got billed they have not provided any discounts for any of the products.
The bill came to Rs.5700 instead of Rs.1800
When i went to next day to correct the bill, they behaved as if they are responsible and a sales girl asked to return back the rotten chicken when we complained.. They dont even feel their responsiveness.. Billing was done by an Idiot named Pooja.S.. I still have the original copy of bill with me...
PLEASE BE DOUBLE CAREFUL IF YOU PURCHASE ANY FOOD ITEM FROM STAR BAZAR, AND CHECK YOUR BILL TWICE AFTER BILLING..
Big Bazaar is a fraud. Last week i went to the branch in Ulsoor in Bangalore and shopped stationery items - sketch pen for my daughter. When i checked it home it was all old stock dried up without ink. Be careful you buy things which looks cheap and end up paying double for other things. You get fooled of not saving for what you you bought. The counter staff are very arrogant. The close the counter without any notice and make us run from floor to floor. Toys are very costly compared to market price. Don't give away old items it is just a gimik you end up paying double the price because they give you a token. The counter is left unattended and we have to literally search for sales person. The other branches are much more worst. I wish the management take a rapid step to improve the quality of the store. Ravi
I also request to CUSTOMERS not to purchase any of House Hold/elect items from Star Bazar there is not resposibilty for any items. I was purchased one Elect Kettle (27.th dec.2012)from there (One year warantee is giving to BIRLA CO) a, but 20 days after the product got damaged . I approched to Star Bazar Surat on 15.feb 2013 they taken back the product for repair purpoise now about 20 days, but not get any responsibility, when cantacting to customer case only one reply "we will inform you when the product has been repaired, now the Birla Company technician is on leave. My openion to customers not to purhase any Consumer items from STAR BAZAR.
Club Card No SB0040900152838. On 24 Apr 13 between 6.30 and 7.30 p.m. purchased products totalling around Rs. 1100/-. The discount/save labels are not correctly displayed. For Eg. Safal Mixed Vegetable - Buy one get one free. This label will obviously lure the customer to pickup two packets (each pkt of Rs.45). But for surpise i was charged Rs. 90. Similar case with ACT II popcorns was charged 30 instead of 26 as per the label. On enquiry at customer care, explanation is given that for Safal- corn packet is free( which is not mentioned there on label) and for ACT II - only if two packets of same flavour are purchsed (not mentioned on label). Very dissappointing to see this kind of fraud prevailing in star bazar (andheri) where innocent customers are falling prey to this. Needs action asap.