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Star CJ Alive |
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14 Reviews
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maheshn_mhatre
on Feb 21, 2011
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POOR QUALITY OF GIFT ITEMS
Dear Sir,
My self Mahesh Mhatre ....I have baught OLYMPUS FE47 Camera from Star Cj alive but free gift (Duffle bag)I got from star cj very pathatic quality and in admage condition.Please help regarding this issue....My cell No.9768383799...Mahesh Mhatre.
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 13 Comments |
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Comments |
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Hi Mahesh,
Thanks for your feedback. Our customer service team will get in touch with you soon.
Regards,
STAR CJ Team
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Dear Customer,
Thank you for writing to Star CJ alive.
We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.
We shall revert to you within 3 working days by phone or email
In case your query requires further investigation we will keep you informed on the time required for resolution.
Warm Regards,
Star CJ Customer Service Team
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Dear Mahesh,
Greetings of the day!!
Request you to help us with your contact details and we will get in touch with you to serve you better.
You can also reach us at 1-860-200-1860 / 022-3307-3307 / 011-3307-3307 and our shopping consultant would be happy to assist you
Regards,
Customer Service
Star CJ Network India Pvt. Ltd.
* Email: response@starcj.com
Website: www.starcj.com
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Star cj team called me and they are ready to replace the same
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Dear Customer,
Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes. In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team
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hi
my name nadeem baqai i am old custamer star cj alive.i perchase magic hanger order no 20110227009987
ok.star cj call me say give me answer world cup final i say india.you win prize then call you plz tell mei win prize ok my mobil no 9953782545 thanks
plz repply me
nadeem baqai
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i have a request. on 28-03-2011 when i was watching i came across D DECCAN 24c gold plated jewellery set. it was 8 piece set and an enamel khadaga was free for that. the cost of this was 1799 or so. i want to place an order for this particular item. but it was not shown again and plese send me the link through which i can watch it again, show to my parents and place an order.
you can contact me on sumana_virgo@yahoo.com
please reply.
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Dear CJ,
I have booked a LCD of Videocon of 40 inch and it came to Patiala through GATI Courier. The delivery person was so rude on phone and so arrogant that he called me up for picking up the items from courier office. I registered complaint thrice to your customer care about this. Every time I was told that call would come to you regarding your complain. But till now no call has come from your side but instead one SMS has come on my mobile No. that your Product Code No 20110515013383 has been cancelled due to my Non- availablity. If this was the case then you kindly look up for my complaints which was lodged thrice.
It is easy to blame on individual, you amy never be wrong at any point. I stead of taking some actions against individual you have just ended the complaint.
I am raising this issue and will go to consumer court for unnecessay harassment and cheating for undue advantage. I have already taken your product bathroom sets yesterday. Pl amend your lacuna in providing the servies to the consumers.
Satish Gupta
9646112830
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hiii,
my Name is Rekha Singh, I have placed an order of maharaja juicer mixer grinder. it was deliverd to me but the product was incomplete i hv placed placed a complent for it 2 weeks ago but there was no action taken for it and i m giving this last complent for my order otherwise...
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HI Start CJ Team,
I am very sorry to write such a bad mail which reflect the the relation of starcj with customers .
I have lodged a complaint 2 months back and didnot get the resolution as of now, still pending for some angel to reply or call back !!!
There is a replacement of the damaged product which is pending from last 2 months.
Problem i have with starcj live --
1. Nobody calls back about the status of your call . As i also dont know what is happening with my COMPLAINT CALL .
2. Keeps me on hold on every call about 15 minutes everytime
3. When i asked to speak with senior, they will not lift the call which will gets automatically disconnected.
4. Foremost, No reply or update on my complaint call, it has not been done as of now.
5. Everytime you call star cj live they will say, it has been under process and will be done one fine day .
MY FEEDBACK ABOUT STARCJLIVE -- >
1. Pathetic response from customer care (including senior staff)
2. Long call hold keeps irritating the customer .
3. They dont know about the customer realtionship at all.
I only expect now at this point in time, that they might have some shame and they will call/repond or solve my query one day .
No Regards
Chirag // 9871443923
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to
Starcj (My registered number with StarCJ is 9415533997 with the name of Aditya Pathak)
I have purchased a pack of 4 Chiffon Saree from PRAFFUL brand . Unfortunately the stuff was not Chiffon the saree also not carry any trademark of Praffull. I am trying since last 4 weeks to Starcj but could not able to get any satisfactory reply . This type of attitude discourage tele shopping
When ever i call to Star CJ the response is Pathetic from customer care and a general tendency for long call holds.
I only expect that they might have some shame and they will call and give a satisfactory solutions to my problem
Dr Suman Pathak
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I have order a jewellery collection on Star CJ of bangle size 2.6. But I received 2.4. I register my complain three times but each time I have delivered with 2.4 size instead of asked 2.6 size. All this is highly unprofessional. Great harassment. Spent too much time, money on weekly basis for complains.
Big mistake at my end was that I have made a online payment before hand. Thus, now I am running after them to get the refund.
I will strongly recommend you to stay completely away from this fake site to save your money, time and peace.
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i ordered birla seat massager from star cj after seeing ad. On television, order no. 201305030589, witin two days i got the delivery, after two hours of delivery i called-their customer service to return the product since it was a waste product nothing was there as shown on telivision but this fraud company selling fake and obsolete products which company's are not able to sell in open market are selling via this fraud starcj . They clearly refuse to return the product not even ready to exchange with some other product .
I am posting this cause i don't want others to waste their hard earned money like this, Star Cj should be banned and unprofessional cheaters working their should be black listed.
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