[Resolved] Star Cj Alive — payment made online but goods still not received | |||
gaurav kumar ordered welspun towel set with my registered mobile number [protected] on 18 august .my order number [protected] and my second order number is [protected] .both orders are still not received .i am complaining from the last 5 days .i contact ARAMEX WITH REFERENCE NUMBER PROVIDE TO ME BY STAR CJ CUSTOMER CARE EXECUTIVE.the reply i got from ARAMEX Waybill number is incorrect. The shipment has not been. electronically scanned. handed over to Aramex yet. The shipment has been sent with a different courier company PLEASE LET ME KNOW WHEN I GET MY ORDER . I PAID ONLINE THROUGH MY HDFC CARD . AND AS PER YOUR TERMS AND CONDITION THE PRODUCT MUST DELIVER IN FIVE WORKING DAYS. BUT I STILL NOT GOT IT. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Dear I dont think any sensible or educated person in this organization is available. I given a order of easy Mop "ORDER No.[protected]" and payment from my account detected same time but after one month not the product is delivered yet nor the your foolish customer care and system know how to solve the problem. Whenever i call (made more than 20 calls) the customer care girl always says they will arrange a call back but yet no one called me. I need my 100% money back.
--Aditya Mathur
+91-[protected]
--Aditya Mathur
+91-[protected]
Star CJ — Wrong product delivered.... Inaction after repeated complaints
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Star CJ Alive — payment made online .goods not delivered
gaurav kumar ordered welspun towel set with my registered mobile number [protected] on 18 august .my order number [protected] and my second order number is [protected] .both orders are still not received .i am complaining from the last 5 days .i contact ARAMEX WITH REFERENCE NUMBER PROVIDE TO ME BY STAR CJ CUSTOMER CARE EXECUTIVE.the reply i got from ARAMEXWaybill number is incorrect.
The shipment has not been.
electronically scanned.
handed over to Aramex yet.
The shipment has been sent with a different courier company PLEASE LET ME KNOW WHEN I GET MY ORDER . I PAID ONLINE THROUGH MY HDFC CARD . AND AS PER YOUR TERMS AND CONDITION THE PRODUCT MUST DELIVER IN FIVE WORKING DAYS. BUT I STILL NOT GOT IT.