[Resolved] Star Cj Alive — Product Not Delivered Yet after one month of Online Order and Payment | |||
Dear Sir/Madam I ordered three product on 25th August 2011 through online shopping of Star CJ Alive website and made 100% payment of product through internet banking. 3 of 2 products delivered to me within 3-5 days while one product still not delivered after making so many calls in their customer care approx 30-40 calls but each time customer care girls or boys says that they will arrange a call back to me but yet nobody called me nor my product is delivered yet. "ORDER No.[protected]" Payment Date : 25/08/2011 Product status: Not Delivered yet Aditya Mathur Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
i am old coustamer of star cj alive.last2 months ago i perchased samsung microwave convection 28 liter its price is Rs.9, 990.when i recived this and with it and another was gift box.Already the gift box was opend and i saw in the box there was no all free gifts immiedately, i called star cj alive but there was no better response.Then ihave 8 complained to star cj but no response. so i decided i will not next perchase from star cj alive.GOd, gave to punished .FROM, NADEEM BAQAI [protected]
Reply
i am purchase samsung omnia smartphone actual cost is 23000/- but in this shopping channel i got 15990/- only so i purchase this product online when product receive that mobile camera lens is broken they are not gave me correct information they said to me go to the servies centre. when i go to the service centre they said me the original 8.2 MP camera lens cost is 4950/-.so don't purchase any product from star cj alive worst ...?
d o n o t p u r c h a s e a n y p r o d u c t .i f y o u r m o n e y i s n o t b l a c k
shubham Modi
shamlaji taluka sbarkantha gujarat.
d o n o t p u r c h a s e a n y p r o d u c t .i f y o u r m o n e y i s n o t b l a c k
shubham Modi
shamlaji taluka sbarkantha gujarat.
Camra — Goods not delivered Yet
ordered a Digital Camra from Star CJ Online Shopping site on 24/10/2011 which assured me delivery of the product within 5-7 working days. My order no. is [protected].Star CJ says that they have dispatched the product and gave me the reference of the courier company named 'AFL' and my docket (consignment number [protected]) on 2/11/2011.
I have been constantly contacting AFL and STAR CJ with no joy, the product I ordered has still not been delivered to me, on speaking to AFL they say that they have not received the complete product and STAR CJ says they have dispatched. I am stuck in the middle because the payment has been debited from my accont as the payment was made online.
I am sick and tired of the poor and appalling service I have been offered. I have wasted my money and time making calls to both these organisations getting nothing in return....Please Help to close the issue
Hi Yashmathur, We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.
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