[Resolved]  Star Cj Alive — delivered broken lcd ¬ refund money for about 2 months

Address:Gurdaspur, Punjab

my name is kamal bedi mob no [protected].i ordered onida lcd 32inches from star cj. but when it delivered to me its lcd is totally broken. i immediately call star cj .they said we will refund u .but after making many calls they does not refund my money.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Thank you for writing to Star CJ alive.

We deeply regret the inconvenience caused to you and are currently investigating the issue highlighted by you.

We shall revert to you within 3 working days by phone or email

In case your query requires further investigation we will keep you informed on the time required for resolution.

Warm Regards,
Star CJ Customer Service Team
then what is the action from star cj customer care team? did you get your money within 3 working days?
actually I was thinking to buy a few lucrative products from star cj alive, but after reading the customer issues I am totally upset

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