[Resolved] Star Cj Alive — Star CJ Alive - Fraud Alert | |||
Dear Sir/Madam, On 23.11.2011, I have placed an order for Easy Mop Orange and Leonardo Cooking Olive Oil Kit (order no:[protected] to Star CJ Alive. Payment was made through Net Banking. 1. Leonardo Cooking Olive Oil Kit has been delivered on 25.11.2011 by AFL courier. 2. Easy Mop Orange has not been delivered to me even 15 days after placing the order. 3. Delivery status is being deliberately and fraudulently shown as completed in their web site. Even after repeated inquiry, nobody from its customer care department is able to tell me when the Easy Mop Orange will be delivered. I have sent several emails to [protected]@starcj.com but no reply has been received till date. I have already registered a complaint to its Customer Care on 01.12.2011 for the same. The Customer Care staff has been very insensible in dealing with my complaint. Every time they tell me back-end team will call back to resolve my complaint and nobody called back. Sometime, they even lie to me that I was not reachable when their so-called back-end team called back. I am trying to give wide publicity through different media about the fraudulent business practice of Star CJ so that more and more consumers dump Star CJ. Regards. Sunil Mandal Panvel, Navi Mumbai Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
I had gone through the complaints made by the consumers regarding the products which have been sold on line. These complaints give rise to the doubts in the minds of the people who are on the verge of placing orders. The company is spending so much on the TV channel. Why they are not paying a heed to the complaints? They must redress the grievances of their customers and satisfy them before they decide to express their anguish by expressing their bad experiences in dealing with this company.
Reply
Its the worst company to shop for, worst customer care, worst customer handling wish. Frauds.
Regards
Vikas Kumar
[protected]
Regards
Vikas Kumar
[protected]
Hi vikas,
We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.
We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.
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