[Resolved]  Star Cj — Cheap Aurelia pack of Kurtas

Pls help me.

Star Cj is not giving me my refund of Rs 999. They are harrasing me from the very 1st day. Two months have been left. This was started from 4th April 2011. And today is 31st march, yet no response.

I had purchased Aurelia pack of three kurtas of rs 999. On 9 April, My order no was [protected]. The product shown on star Cj website was totally diffrent when i received that. The quality was very much cheap.

On the website, it was looking very much attractive & shining & girlish. When it came to me, i was so happy to receive that but when i opened that, touched that i was very much disappointed.

I have called them so many times but i am not getting any satisfactory reply from their side. i have all the records of written mails.

Their management is also very poor, I have list of names also. They make commitment that withing a week/ withhing 10 days bla bla we will take this back and give you refund but they dont do .

They are even not calling me, not visiting to me to take these kurtas back and giving me refund, i am very tensed, pls tell me what sould i do.


pls help me to give my refund back.
pls do help me.

below is given all conversation with star cj.

on 31 May
Star CJ

Once again, you have proved that you want customer harrasment.

Mr. Tushar, thank you so much for breaking your promise. This is your managemnet. Wow!! When management people are like that (Cheap) , how will the other executives be & how the products will be of your company, i can guess.

With due regards to your behaviour and harrasing me, i am going to take further activation by taking help of consumer court. i have list of names like Mr. Rahul, Mr. Nigel and Mr. Tushar (All management cheap people), who all promised to take action and refund mt money (Rs 999) and take cheap kurtas back , but all are sleeping.

You all are taking salaries of harrasing your customers!!!!
Lets meet in consumer court...


From: shika kapoor <[protected]@yahoo.co.in>
To: "[protected]@starcj.com" <[protected]@starcj.com>
Sent: Friday, 20 May 2011 10:05 AM
Subject: Re: Aurelia pack of kurtas

How much time do you need people to collect your cheap product.

You committed to taker it b/w 10 working days but 2 months have been left.

Take your cheap product back!!!!

From: shika kapoor <[protected]@yahoo.co.in>
To: "[protected]@starcj.com" <[protected]@starcj.com>
Sent: Tuesday, 17 May 2011 12:26 PM
Subject: Re: Aurelia pack of kurtas

You Star Cj team is really of no use!!
From day 1, you all are harrasing me.

On friday(13 may), once again Nigel promised to reply within 24 hours. And as usual, Star Cj never keep its promise. Earlier Rahul has done the same to me.

Your[protected] also, do not connect, you people also dont reply!!! The Hell!!!

I will never shop anything from you people and never recommend anybody to shop from Star Cj.

You only boast that you want customer satisfaction, actually you want customer harrasment!!!
Seriously, i hate you people.



From: shika kapoor <[protected]@yahoo.co.in>
To: "[protected]@starcj.com" <[protected]@starcj.com>
Sent: Friday, 13 May 2011 12:04 PM
Subject: Re: Aurelia pack of kurtas

Star CJ Team

Would you pls give me a reply!!
When will you take your L.S. product back.
How many times will i have to call you/ e-mail you.
You team even dont reply!
you promised to take this delivery in 10 working days. And almost 13 working days have been left and you all are sleeping.
You management is so poor that even i have never seen anywhere.
You have made me so much disappointed. i have done blunder that i ordered something from Star CJ.
I have being very nice to all but not now.
Pls stop harrasing me otherwise it will also not be good for you.

Take your product back & refund my money.

Relply me on [protected]@yahoo.co.in

From: shika kapoor <[protected]@yahoo.co.in>
To: [protected]@starcj.com
Sent: Tuesday, 26 April 2011 10:58 AM
Subject: Re: Aurelia pack of kurtas

Hi Rahul

Since Saturday, i am trying to call you. You are requested to call me back ASAP.

Relply me on [protected]@yahoo.co.in

--- On Fri, 22/4/11, shika kapoor <[protected]@yahoo.co.in> wrote:

From: shika kapoor <[protected]@yahoo.co.in>
Subject: Re: Aurelia pack of kurtas
To: [protected]@starcj.com
Date: Friday, 22 April, 2011, 1:19 PM


Hi Rahul

If these snaps are not opening, you are requested to do right click then open with and then choose program. List of programs will be there. You can choose paint or any word file then thses sanps will be easily opened.

Call me on[protected] immediately.

Thanks.

--- On Wed, 20/4/11, shika kapoor <[protected]@yahoo.co.in> wrote:

From: shika kapoor <[protected]@yahoo.co.in>
Subject: Re: Aurelia pack of kurtas
To: [protected]@starcj.com
Date: Wednesday, 20 April, 2011, 12:52 PM


Hi Rahul

As required by you, pls find attached Aurelia Pack of Kurtas photographs & see urself the quality of your product.

Star CJ is a brand and i respect that. Rahul, requesting you to take these kurtas back & refund my money.


This is the last time when i am talking to you people. From now i will speak to direct autoroties of Star CJ.

You can send me the address where i can courier these kurtas.

Thanks

Relply me on [protected]@yahoo.co.in


--- On Tue, 19/4/11, shika kapoor <[protected]@yahoo.co.in> wrote:

From: shika kapoor <[protected]@yahoo.co.in>
Subject: Re: Aurelia pack of kurtas
To: [protected]@starcj.com
Date: Tuesday, 19 April, 2011, 12:19 PM


Hi

I have called so many times to you STAR CJ team but i am not getting any reply from your side.

When you give delivery of product that takes only 2 days and now when i am saying to refund it has taken almost 10 days...How rude is that. Your Product's quality is really very cheap. It is like somebody has removed these kurta's after wearing so many times.Sorry to say, but the clothe's quality is so rough.


Earlier, my family has ordered STAR CJ Food Processor also, that was very good. That was ordered from Delhi (this onth only) and there is no complaint.But these kurta's are really not wearable.

You are requested to take your product back. Your product is kept as it is when it came to me, i didnt even touch that.

Relply me on [protected]@yahoo.co.in


Reply back ASAP. --- On Sat, 9/4/11, shika kapoor <[protected]@yahoo.co.in> wrote:

From: shika kapoor <[protected]@yahoo.co.in>
Subject: Aurelia pack of kurtas
To: [protected]@starcj.com
Date: Saturday, 9 April, 2011, 5:28 PM


Hi
My order no is [protected]. I purchased Aurelia pack of three kurtas of rs 999. To be very honest, i am not at all satisfied with your product. The product you shown on website is totally diffrent what u gave me. The quality is very much cheap. i dont wear such kind of quality.
On the website, it is looking very much attractive & shining & girlish. When it came to me, i was so happy to receive that but when i opened that, touched that i was very much disappointed. You are requested to take your delivery back and return my money.
I have called customer care also to submit my complaint.
I will definitely be in touch with Star Cj but your this product(Aurelia kurtas) is not of that quality.
Kindly take your product back & return my money Rs 999.
Waiting for your reply!!