[Resolved]  Star Cj Live — No Refund

Address:

Hoshiarpur, Punjab

I ordered a Maharaja whiteline mixer grinder from Star cj live company on 23/12/2011 and was
assured that the product will be
delivered to me in 5 working days. My
order number was
[protected].
After waiting until[protected]
when the product was not delivered
even after several promises and
numerous phone calls made to STAR
CJ, I had to cancel the order ,While cancelling
the order I was assured by the
representative from Customer Service
that the payment I made through my
Sbi debit card will be refunded
within 7-10 days.
Since then till date (17/01/2012), I
have been contacting STAR CJ daily
inquiring about the refund that has
not reached my Sbi debit card. And
the representative on the other end
only gives me one answer that "your
complaint has been raised and some
one from the complaints team will
call you in 24 hours" which has not
happened till date.Please look into.
With regards
Vinay mohal