[Resolved] Star Cj — non delivery of gift item | |||
I purchased a lock and lock 11 pcs holi celebration set from starcj.Com on 19 march 2011.Order no[protected]. The offer included 3 free lock and lock pieces in addition to the 11 piece set.I was told that the free gift will be sent separately around 1 apr 2011. When contacted on 5th april about non receipt of the gift I was told by the customer care executive of star cj that they will be sending the gift after 20 april. Till date I have lodged numerous online complaints on starcj.Com and have spoken to their call centres but they always confirm me that they will be dispatching the gift within 2 working days.I am still waiting for the free gift . Thanks aditya agrawal [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Respected sir,
I Mr Sanjay Dange had purchased a canon printer M2827 in the month of july from StarCJ Alive. As per the free gifts distribution policy i had got a giordano watch for which i had to go through some proceduers of pixma time. I had cleared through all procedueres and had also got an confirmation e-mail stating that I would get the watch within 45 days . All the procedures took place on 1st of august 2011. Then on 3rd september I recieved a regret msg that the watch would be dispatched by the end of the september. It's almost a 1st week of october which is coming to an end but still there is no sign of getting the watch. I request you to please dispatch the gift as early
My confirmation number :- PT12b39c7
yours faithful,
Dr.Sanjay Dange
I Mr Sanjay Dange had purchased a canon printer M2827 in the month of july from StarCJ Alive. As per the free gifts distribution policy i had got a giordano watch for which i had to go through some proceduers of pixma time. I had cleared through all procedueres and had also got an confirmation e-mail stating that I would get the watch within 45 days . All the procedures took place on 1st of august 2011. Then on 3rd september I recieved a regret msg that the watch would be dispatched by the end of the september. It's almost a 1st week of october which is coming to an end but still there is no sign of getting the watch. I request you to please dispatch the gift as early
My confirmation number :- PT12b39c7
yours faithful,
Dr.Sanjay Dange
I am also still waiting for my holi promotional gift 3 pcs of Lock N Lock lunch box set. Very fraud company. Please do not purchase anything from this cheap and fraud company.
not proper functioning by magic mop
sir/madam, my magic mop not functioning since last week, defect in handle bal bearing and mop bearing also please solve my problem, thanks my ph.no. [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Thank you for patiently waiting for Star CJ alive to investigate and resolve your service request. As discussed over the phone above service issue highlighted has been resolved to your satisfaction.
We request you to treat this incidence as an aberration to the quality standards we strive to achieve for our valued customers like you. Your feedback is valuable as it helps us enhance services for you and review our processes.
In case you need further assistance, please do call or email us. We’ll do our best to help you.
Assuring you of our best services at all times
Warm Regards,
Star CJ Customer Service Team