[Resolved] Star Cj — non receipt of completed goods | |
Dear Sir, The following complaint to Star CJ is self explainatory, even after 8 reminders and 7 times telephone calls to Star CJ , there is no activity in my case from their end. Please help me.- Narendra Singh Mahra -- Dear Sir, Having seen your Ads for long time in TV etc I fancied to try your product and ordered for set of 5 KURTAS ( 3+2) under my order no. 2012 [protected] and paid online ( SOME 1825). I have received a small parcel yesterday containing only 3 pieces of kurtas of Asmita Tejasvi ????? I immediately called your service nos in Delhi as well as in Mumbai about the short delivery of goods. The parcel has attachment of Star CJ with my address , order no , docket no. [protected], specifying two QTy of item no. 113423 &120318.???? The retail invoice no.[protected] issued by MNM Trading Solutions Pvt Ltd specifying two QTY ???? Please advise as what is the matter - If its a packing error, kindly forward the balance kurtas immediately and do warn your supplier to be careful in future in dealing with your name and just not tarnish the image , hard earned by you. If its being done deliberately by some one, then its serious and you need to change your supplier immediately to keep your reliable name in tact. I have also noticed that -- your toll free no.[protected] is not accepted by most of the telephone companies ie- MTNL - either please do validate your customer ship with them or do not publish the same in your Adds , just to keep customer away from confusion ?? In your site under my order status, clicking on write button , the following reply appears : Not Found The requested URL /mall/myzone/undefined was not found on this server. I think you need to update your site and avoid giving misleading tabs please. The contact number given by your supplier MNM Trading is also misleading as it does not work ; No. given in invoice is [protected]. Considering the first hand unpleasant experience above , I pity the name you are on and the efficiency your workers/ co partner are in. Please see and let me have my paid value goods delivered to me asa soon as possible. Best regards- Narendra singh mahra Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
63%
Complaints
2029
Pending
347
Resolved
1185
+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information
We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.
Thanks!
Regards,
Shop CJ India