[Resolved] Star Cj — Product Not Delivered | |||
placed online shopping request through HDFC Credit Card on 26/11/2011 for Rs. 1749 for purchase of Happy calling double sided pan Order No. [protected]. The product was to be delivered in 10 days but not delivered through AFL Courier who in turn issued to ST Courier to deliver same. ST courier later reported the product loss. No complaint No. given since they say order No. is compliant No.However registered complaint No.[protected] .Finally failed to deliver the item as well as the amount as on date.Telephonic contacts done more than 25 times but did not yeild/responded. Telephonic talks on 30/11,8/12,9/12,10/12,11/12,12/12,13/12,14/12 and 16/12 stating that Order No. itself as complaint no. to avoid legal consequences.Inspite of tracing the main defect that third party thieft by ST Courier. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
The order number for the product is[protected]. I am still calling the Customer Care since last 10 days and they are not even bothered to call me back. Everytime they tell that I'll recieve a call but never did.
I HAVE ORDERED AN INALSA FOOD PROCESSOR IN 17 DEC 2011 AND PAID THE AMOUNT OF Rs 4595.00 WIDE ORDER NO-[protected] AND AS PER STAR CJ PRODUCT WOULD BE DELIVERED WITH IN 7-10 WORKING DAYS BUT AFTER LOTS OF COMPLAINTS THEY ARE UNABLE TO PROVIDE THE SOLLUTION AND DON'T EVEN CALL ME ONCE TO PROVIDE THE RESOLUTION OR ANY OTHER QUERY.EVERY TIME THEIR CUSTOMER CARE EXECUTIVE FORWARD THE COMPLAINT TO HIS SENIORS TO SORTOUT THIS PROBLEM,BUT NOTHING HAPPEN.nOW I'VE CANCELLED MY ORDER BUT THEY ARE NOT GIVING THE EXACT TIME TO REFUND MY MONEY.
HIS SERVICE IS WORST EVER I'VE SEEN.
WHAT SHOULD I DO NOW.PLZ SUGGEST.
REGARDS:-
GURPREET SINGH HUNJAN
[protected]
HIS SERVICE IS WORST EVER I'VE SEEN.
WHAT SHOULD I DO NOW.PLZ SUGGEST.
REGARDS:-
GURPREET SINGH HUNJAN
[protected]
I am writing this after my repeated complaints and follow-ups on 33555533 and online complaint against Order No.[protected]. I regret to note that in spite of all my efforts to find the status of delivery of the product PURPLE HEART BED TRAY ordered on[protected], I have neither been delivered the product as per the agreed schedule nor a single reply by phone or email.
Hi Team,
First time i had dealt with SHOP CJ and the experience is very much UNEXPECTED. After making full payment i have to continously keep following the team but no reponse till date. Just let me know when can i receive my MONEY back or do i need to approach some external entity who are help me to resolve this issue? If possible contact me @ [protected]
First time i had dealt with SHOP CJ and the experience is very much UNEXPECTED. After making full payment i have to continously keep following the team but no reponse till date. Just let me know when can i receive my MONEY back or do i need to approach some external entity who are help me to resolve this issue? If possible contact me @ [protected]
Dear Customer,
We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.
We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.
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I had placed a order for Morphy Richards Microwave oven. I recived a parcel and when I opened the parcel only free gifts were there and original product was not delivered. I am calling the customer care repeatedly and everytime I get the same reply that someone will call me back. Till date noone has bothered to call me back. I feel like cheated and lost my 9000 Rs. Please help me with this.
Rahul, Pune