I purchased a product from the Star cj website (Order no: 20110328012201).
This product was described to be of a different and much superior quality on the website, while what was delivered was a poor, sub standard product and its material was completely different from what was mentione don the website. Despite following up repeatedly for a refund my complaint wasn't addressed and finally after 14 days I was told that my money will nt de refunded, despite the fact that my claims were correct. I was specifically told that even though the difference in product material has been acknowledged, my money will not be refunded.
I have sent emails, made numerous phone calls, yet me problem remains unsolved. Please address my complaint and help me take action against misrepresentation of products ans misleading advertisment to consumers.