Address: | Hyderabad, Andhra Pradesh |
I have an account in SBH Vidyanagar. I use this account very rarely and I had Rs 2019.00 in the account in the month of Aug 2010. Wherein while I have taken a savings account I was intimated as Rs.1000 is the minimum balance for ATM and Cheque book So i have the enough amount. Recently when I have checked my account Rs.100 is getting deducted every last day of the month from October 2010. i.e From October 2010 to May 2011. When I called to enquire why amount is getting deducted: I got a reply saying rules has been changed from Aug 2010 as the minimum amount in the account has to be 2500.
I have asked them why they have not intimated me " Bank People replied as they cannot intimate every one and we should visit the bank and see the rules "
They have my Cellphone number as I use net banking they would have sent a SMS and even they have my email ID so they would have dropped me an email stating that rules has been changed. How come a customer will be knowing the rules with out intimating to them. almost Rs 800 got deducted with out intimating me.
I am working from monday - Saturday and I cannot visit bank to see the rules.How come a busy and working customer will be knowing when the rules has been changed. RS. 800 got deducted with an annotation (description): MIN BAL CHGS
Account Number :[protected]
Branch : Vidyanagar
Please look in the issue and please guide me.
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