[Resolved]  State Bank of India - Alipore Branch — Rs. 15000/- has been shown as withdrawn from an ATM without my notice while the SBI Debit Card is lying with me

Address:

West Bengal

I have a Salaried Savings A/c for 13 yrs in SBI Alipur Branch. The A/c No is [protected]. On[protected] at about 7:49am my husband has withdrawn from a SBI ATM counter Rs. 4000/- as I was carrying a high risk pregnancy and doctor had advised me to take rest. My Delivery date was due on Nov'11. He came back and handed over the cash, the ATM Slip where I had a balance of Rs. 15840/- (As per the slip).

On[protected] at about 10pm when my husband wanted to withdraw money, I was given "Insufficient Balance". When took out the mini statement, I found that I had only Rs. 840/- as balance and the statement showed that on[protected], Rs. 15000/- is being withdrawn which I am totally unaware as the SBI ATM Card is lying with me for last 8 days. As I was ill and as the doctor had advised me to take rest, I did not go out of my house.

I have given a written complain to the Chief Manager, SBI, Alipore Branch, Kolkata - 27, as well as the bank of SBI where the ATM is located - SBI, Southern Avenue Branch but no positive or substantiate answer was given to me.

This was a terrible shock to me and gradually I became very ill and got admitted on the hospital on[protected] and gave birth to a pre-mature baby boy with less weight on the same night. The doctor had no other alternative but to go into a surgery of get me and my baby alive. Since then I had to take care of myself and my baby and therefore now I would like to bring into your kind notice to do something so that I can get back my money.