[Resolved]  State Bank of India — Internet Banking not accessible

Address:

Ajmer, Rajasthan

From Feb 2011 last weak Internet banking is inaccessible to me my account mapping is broken with my user id, I have communicated with many authorities but nobody seems to listen as status of problem is as it is. If anybody can suggest me idea, it will be highly appreciated. attached is my communication with SBI Helpline.

----- Original Message -----
From: "HELPLINE LHO DELHI" <helpline.[protected]@sbi.co.in>
To: <AGMADMIN.[protected]@SBI.CO.IN>
Cc: <dgm.[protected]@sbi.co.in>; <SBI.[protected]@SBI.CO.IN>;
<[protected]@shreecementltd.com>
Sent: Friday, April 08, 2011 2:43 PM
Subject: FW: Response Awaited - Fw: Can not access Internet Banking


> KIND ATTNTION:ASSTT GEN MANAGER(ADMN) ADMINISTRATIVE OFFICE,JAIPUR
>
> Mail received through DGM (Customer Service), Corporate Centre, Mumbai is
> forwarded for necessary action at your end to redress the grievance of the
> customer at the earliest, under advice to customer and to us.
>
> For quick resolution of complaints,you are welcome to sens SMS 'UNHAPPY'
> at
> [protected]
> SBI Helpline, LHO New Delhi
> -----Original Message-----
> From: dgm.[protected]@sbi.co.in [mailto:dgm.[protected]@sbi.co.in]
> Sent: Friday, April 08, 2011 12:15 PM
> To: helpline.[protected]@sbi.co.in; agmr2.[protected]@sbi.co.in
> Cc: inb.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in; kuilab
> Subject: Fw: Response Awaited - Fw: Can not access Internet Banking
>
>
>
>
> LHO NEWDELHI
>
>
> PLEASE RESPOND QUICKLY TO THE CUSTOMER GRIEVANCE, AND ENDORSE A COPY OF
> THE
> REPLY TO CORPORATE CENTRE.
>
>
> Deputy General Manager
>
>
> (Customer Service),
>
>
> State Bank of India
>
>
> Corporate Centre, Mumbai
>
>
>[protected],22740432,FAX 22742431
>
> ----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE
> MUMBAI/CORP/SBI/SBG on 04/08/2011 12:10 PM -----
>
>
> From: "kuilab" <[protected]@shreecementltd.com>
>
>
>
> To: <dgm.[protected]@sbi.co.in>
>
>
>
> Cc: <helpline.[protected]@sbi.co.in>, <inb.[protected]@sbi.co.in>,
> <sbi.[protected]@sbi.co.in>, <AGMADMIN.[protected]@SBI.CO.IN>
>
>
> Date: 04/08/2011 10:25 AM
>
>
>
> Subject: Re: Response Awaited - Fw: Can not access Internet Banking
>
>
>
>
>
>
>
>
> R/Sir,
>
> Thanks for your response, but problem is not resolved yet. My username
> kuilab is still not mapped with my saving account.
> Awaiting for resolution of the problem. I have tried suggested number also
>[protected] but I am getting no reply.
>
> I request your kind attention as nobody ( except you ) is responding to
> this probelm.
>
> Regards,
> Biswajit Kuila
> A/C #: [protected]
> Mobile: [protected]
>
>
>
> ----- Original Message -----
> From: AGM Admin
> To: 'kuilab'
> Sent: Thursday, March 31, 2011 10:48 AM
> Subject: RE: Response Awaited - Fw: Can not access Internet Banking
>
> Dear Sir,
> We have forwarded your complaint to the controller of concerned branch
> for
> redressal of your grievances. Please contact at E-Mail
> ID -
> agmr2.[protected]@sbi.co.in or at[protected].
> AGM (Admin)
> SBI, A.O., Jaipur
>
>
>
> From: kuilab [mailto:[protected]@shreecementltd.com]
> Sent: Sunday, February 27, 2011 2:02 PM
> To: dgm.[protected]@sbi.co.in
> Cc: helpline.[protected]@sbi.co.in; inb.[protected]@sbi.co.in; sbi.[protected]@sbi.co.in;
> AGMADMIN.[protected]@SBI.CO.IN
> Subject: Response Awaited - Fw: Can not access Internet Banking
>
> R/Sir,
>
> Thanks for your response, but problem is not resolved yet.
> My username kuilab is still not mapped with my saving account.
> Awaiting for resolution of the problem.
>
> I am confident that you will get this problem resolved soon, so thank you
> in advance.
>
> Regards,
> Biswajit Kuila
> A/C #: [protected]
> Mobile: [protected]
>
>
>
>
> ----- Original Message -----
> From: "HELPLINE LHO DELHI" <helpline.[protected]@sbi.co.in>
> To: <AGMADMIN.[protected]@SBI.CO.IN>
> Cc: <SBI.[protected]@SBI.CO.IN>; <[protected]@shreecementltd.com>
> Sent: Monday, March 28, 2011 9:56 AM
> Subject: FW: Can not access Internet Banking
>
>>
>> KIND ATTNTION: ASSTT GEN MANAGER (ADMN) ADMINISTRATIVE OFFICE, JAIPUR
>>
>> Mail received through DGM (Customer Service), Corporate Centre, Mumbai is
>> forwarded for necessary action at your end to redress the grievance of
> the
>> customer at the earliest, under advice to customer and to us.
>>
>> SBI HELPLINE NEW DELHIL.H.O.
>>
>> For quick resolution of complaints,you are welcome to sens SMS 'UNHAPPY'
> at
>> [protected]
>> SBI Helpline, LHO New Delhi
>>
>> -----Original Message-----
>> From: dgm.[protected]@sbi.co.in[mailto:dgm.[protected]@sbi.co.in]
>> Sent: Friday, March 25, 2011 5:51 PM
>> To: helpline.[protected]@sbi.co.in; inb.[protected]@sbi.co.in
>> Cc: Biswajit Kuila; sbi.[protected]@sbi.co.in
>> Subject: Fw: Can not access Internet Banking
>>
>>
>>
>>
>> NEW DELHI LHO / Internet Banking Dept.
>> Please attend to the grievance forwarded. It relates to inability to
> use
>> internet banking for an account maintained at ANDHERI DEORI Br .
> The
>> customer may be advised of the steps taken for redress. Please advise
> us
>> when the grievance is redressed.
>>
>>
>>
>> Deputy General Manager
>>
>>
>> (Customer Service),
>>
>>
>> State Bank of India
>>
>>
>> Corporate Centre, Mumbai
>>
>>
>>[protected],22740432,FAX 22742431
>>
>> ----- Forwarded by DGM CUSTOMER SERVICE CORPORATE CENTRE
>> MUMBAI/CORP/SBI/SBG on 03/25/2011 05:42 PM -----
>>
>>
>> From: Biswajit Kuila <[protected]@shreecementltd.com>
>>
>>
>>
>> To: dgm.[protected]@sbi.co.in, helpline.[protected]@sbi.co.in
>>
>>
>>
>> Date: 03/24/2011 05:03 PM
>>
>>
>>
>> Subject: Can not access Internet Banking
>>
>>
>>
>>
>>
>>
>>
>>
>> R/Sir,
>>
>> I have a saving account in State Bank of India, Branch - Andheri
> Deori,
>> Beawar-305901 Account Number: [protected].
>>
>> I would like to let you know that I used to use Internet banking with
> user
>> id: kuilab.
>>
>> But now I can not access Internet banking as my userid : kuilab is no
>> longer mapped with my account for reason unknown.
>>
>> I have talked and submitted application for the same to Branch Manager
> but
>> has not provided any solution for this problem.
>>
>> Kindly look in the issue as I desperately need Internet access to my bank
>> account as I can not visit bank often as my office is 30 km far from
> bank.
>>
>> I am facing this problem for more then a month, so please provide me any
>> solution at the earliest.
>>
>> Attached is the screenshot of login
>>
>>
>> Regards,
>>
>> Biswajit Kuila
>> A/C #: [protected]
>> Mobile: [protected]