[Resolved]  State Bank of India — Mobile Top-up Amount Rs. 10 not credited to my Idea number after Successful Transaction OXITransID[protected]

Address:

Assam

Sir,

Today at 09:47am I had send the sms <Stopup><UserId><Mpin><telecom operator of beneficiary Mobile><Mob no of beneficiary> <Amount> to [protected] for recharging my Idea Number. The TO-UP to be recharged was Rs.10.
I received the SMS Transaction Successfull OxiTransID-[protected](0). But when i checked my Idea's number balance by dialing *212# I found that my account has not been updated. It was still Rs. 16.32 , the amount which was still before sending the SMS for recharging Mobile to [protected]. My money is deducted. If the amount was Rs. 1000 then I would have gone to the Consumer Court today. But to create awareness amongst S.B.I Customers I am complaining. Please verify the matter. My Branch name is Kalipur Bhutnath Branch, Guwahati-781009.