[Resolved]  State Bank of India — complaint against Branch Manager SBI Budgam, Kashmir

Address:Budgam, Jammu and Kashmir

on 21st of May, i went to SBI branch Budgam for the opening of an account with the branch. When i entered the brtanch some police official was ousting the customers saying that branch was closed. When i argued with this official, he told me to meet Branch head. I entered her cabin, and asked for the reason as why is branch closed without any proper justification or reason, and whole staff is present? she, badly behaved with me and said, " Aga sahib (A Hurriyat conference leader) has directed me to not work today". i questioned that, "how can you leave your duties on the direction of others"? there was a hot discussion going on with her for about ten minutes. At last i had to return my home without opening account.
i request high authorities of SBI to take concrete steps against the official concerned, so that customers are not put to trouble anytime.


With hopes and regards
Sajad Rasool
Raithan Budgam Kashmir
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Aug 13, 2020
Complaint marked as Resolved 
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