[Resolved]  State Bank of India — Extra charges debited and Online transaction

Sir, My account is joint account, I and MY wife are having ATM card.MY ATM card is lost one year before and I purchased new card paying charges but last year and this year rental charges are debited for three cards including my lost card.when i enquired in bank why rental is taken for my lost card they told in branch they cannot do anything i have to make a complaint then only it will be returned and further no deductions will be made.Hence please remit the amount deducted extra from my account and further dedut only for two cards.
Further for On line transaction I have taken Username and Password four times from the bank but I cannot able to get connected, bank people cannot able to resolve the problem and I have made several comlaints till no action please resolve the problem.