[Resolved]  State Bank of India — Account Settled By not got the letter - 2 years passed.

Hi,

I have been emailing SBI Credit Cards for a long time regarduing their horrible Customer Service. I have been lied to all the time. I settled my card in the year 2007 and till date I have not received the Settlement Letter. As I was in India I did a follow -up with the Bank were email and Customer Service.

I was issued a Mediclaim Policy in hich my father's name was my own name. The policy was a waste and SBI debited money for the same from my Credit Card Account. I was told by Customer Service to contact the Mediclaim Company. When I did that they told me that the email has to come from SBI. Whewn I contacted them again they said the amount was credited to my account. The credit was never done and the balnce incurred interest and other charges.

Finally I settled the account with the bank and they took a payment from me on 27/08/2007. They infoemed me that a letter will be sent to you in the next four days. No letter came whenever I called the SBI people they told me that the letter was sent. Till date - today 21/05/2009, I have not received the letter and people keep calling my home and harass my parents in my absence.

I am fed-up of this maddness. The customer service is filled with LIARS and CHEATS. There was a Supervisor by the name of Nisha at that time and the agent that processed my settlement was Rahul. The man who came to collect the money was Vicky. This matter is the height of Harassing a Customer.

I have emailed SBI several times and all I get is Copy Paste emails in return. I would appreciate someone looking into this matter at the earliest.

For any details call me on [protected].

Regards,

Alvin Gibson.