[Resolved]  State Bank of India — Debit of Rs. 2000/- from S.B. A/C No. [protected]

Dear Sir,
I have made a complaint vide complain reference No. CC[protected] regarding debit of Rs. 2000/- from my savings A/C No. [protected] from AXIS Bank ATM located at Mohanbari, Dibrugarh (Assam). But till date neither the amount is credited to my account nor I received any kind of response from your end.

Further, it is once again intimated that on dated 03.03.09 at about 1700 hrs. my SBI ATM Card issued against S/B A/C No.[protected] had struck at AXIS Bank ATM located at Mohanbari, Dibrugarh (Assam) due to server failour of the ATM.

In this regard I have made following correspondences:

I. Written complaint to Manager, AXIS Bank, Dibrugarh Branch on 05.03.2009 & 11.05.2009 (through fax)

II. Written complaint to Manager, SBI, Cargo Branch, Palam Airport New Delhi on 13.03.2009 & 11.05.2009 (through fax) which was acknowledged vide service desk complaint No. 2283578.

III. Several telephonic correspondences were made with Mr. Meena of SBI Cargo Branch, Palam Airport New Delhi in this regard.

IV. Spoken to Manager, SBI, New Delhi at 1400 on 22.05.2009 and at 1345 on 02.07.2009, and again on 15.07.2009.

Inspite of repeated requests, I have not received back my Rs. 2000/- which was erroneously debited from my account and for which I have already paid charges for getting new ATM card and unnecessary expenditure of more than Rs. 1000/-.

Hence, it is once again requested to do the needful at the earliest.


With regards

Sd/xxxx
Bakshish Singh
Inspector/CISF
S.B. A/C No. [protected]