[Resolved]  State Bank of India — Not releasing Succession money

Good Day,
My father had an account with the State Bank Of India Kranti Chowk ,Aurangabad.On my fathers expiry in Oct. 2007 my mother applied in court for a succession certificate.On reciving the succession certificate we submitted it to the bank.
We live in Pune ,the bank manager informed us that the money will be given to my mother by means of DD.After a month of calling and not receiving the DD we do not know what to do.Every time we call the bank we are told that the money has been recieved and the DD will be sent today.Its been over a month now and still we have not recieved anything.
We do not know who to ask for advice and whom to complain to.please advice.
the life for the common man in india is pathetic,everyone who has to do a job wants bribe.

please help.

Karan S. Bathh