[Resolved]  State Bank of India — Abnormal delay in releasing 'Family Pension & Arrears of my mother Smt.Shanno Devi

Dear Sir,
My father was a Railway Pensioner (Original Pension File No.377). He expired on 11.12.2008 and accordingly I have applied for family pension & balance 60 percent arrears in the month of April, 2009 but neither pension nor any response received from bank till October. On 31.10.2009, I have lodged a complaint No.2249 with CPPC, New Delhi and also written various e-mails to DGM customer Service and also submitted all the papers again with paying branch (code 03389) in the month of Nov.,2008 but till date neither the pension is credited to my mother's account No.[protected] nor I have received any response from pension payiung branch.

You are requested to convey my complaint to the relevant authorities and arrange release of Family Pension & balance 60 percent arrears. immediately.