[Resolved]  State Bank of India — Cheating customers with Credit Card Conditions

Dear Sir/Madam

I applied for the SBI Credit Card on Dec 23, 2009. [Form No. S[protected]]
The customer executive came to my office and gave me an application form to be signed. When the conditions that he stated did not match with the conditions written on the form, I requested him to let me talk to his manager about the details.
I was convinced that there is no annual fee charged for the card I applied for. Moreover, I was told to cut this condition of the application form before signing it. I mentioned on the application in my writing that I do not accept any application fee/ annual for this credit card. Still I signed it, because I was told that it's an old form and the new scheme doesn't charge anything.

Now, today when I received my credit card statement, I found that all that was told to me during the application process was a fraud. I have been charged an annual fee of Rs. 250, Total GST debit, FP Fee and interest on FP.

This is totally unacceptable to me. Please cancel my credit Card as soon as possible and arrange to reimburse all these charges.

I could never accept such a fraud from the representatives of the most trusted bank in India.

A cheated disheartened customer,

Nikhil

SBI Card Complaint No.[protected]