[Resolved] State Bank of India — my problem is not resolved

[Resolved] State Bank of India — my problem is not resolved

P Prakash

My card is being credited with $40 US every month and i am repeatedly asking for the reason and also requesting for my statements. every time the collection agent is calling me and asking me for the payment which i haven't used at all. this regular crediting o[censored]SD into my card is raising my card balance which i am literally unaware of. even when i ask the customer care people about these issues they have no answer to help me out from this situation. i want to get rid of this cards at the earliest. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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sulagnadass

from Kolkata, West Bengal

Hello Sir,

I’m a customer of SBI - Mecheda branch and my salary account number is - [protected].

I would like to escalate this matter to you as I’m trying to link my Aadhar number[protected] and my LPG ID[protected] with above said account for past one month without any luck so far.

I would like to escalate this issue with you as I’m extremely frustrated with the level of service I’m receiving from the bank, Mecheda branch, while linking my Aadhar/LPG id with my bank account.

Firstly a wrong Aadhar number had been linked with my account (Branch had entered wrong aadhar number while linking my aadhar number with my account inspite of submitted xerox copy of authentic aadhar card) and ever since the bank associates have failed to rectify the same. I had visited the SBI - Mecheda branch numerious times and also raised quiet a few requests though online portal however the issue still persists. Recently I had been informed by the branch that the issue had been rectified and correct Aadhar number has been linked with my account. However I received one SMS in my registered mobile number stating that my Aadhar number has not been amended on the very same day. Later I tried but could not able to verify the same from SBI online banking as well. I have tried so many times to link my adhar card number and LPG ID through SBI online facility, but there the same problem is occured-a message is displayed that my account no. can't not be linked with my adhar number due to techinical problem.
Moreover when I tried to verify the same from UIDI mobile option(*99*99#), I found no bank account has been linked with my Aadhar card number. Later I’ve checked the same from my LPG site with the same result.

Due to this issue I’m not getting the LPG subsidy in my bank account. I lost all hope of resolving this issue as no one from the branch is able to provide me any definitive answers. I hope you’ll take necessary action in timely manner to resolve this issue and importantly inform me the about the correct status conclusively to restore some faith on SBI.

Thanks & Regards
SULAGNA DASS
Asst. Manager
Contract Cell.
KTPP-WBPDCL
Mail : [protected]@yahoo.co.in
Mob : +91 [protected]