[Resolved]  State Bank of India — Short Cash received at ATM machine

Respected Sir,

I seek your help regarding getting back my money from SBI.I had entered into one transaction of withdrawal on 25/05/08 of Rs.8500/-

However, I received only Rs.5500/- from the machine and the transaction receipt was of Rs.8500/- and the same amount was debited from my Account.Then on the very next day I registered a written complain at my branch along with a copy of transaction receipt, that I've received short cash by Rs.3000/- from SBI ATM at Jogeshwari, Mumbai.

My AC is at Rajkot, Gujarat so I submitted application at Rajkot Branch, but despite several phone calls and personal visits they people are not soliciting my application and gives a very rude replies.Last time when I approached to bank, the manager was asking me to give a written affidevit in Rs.100 stamp paper that I have entered into one transaction with so and so date and all other details.

In fact the manager was saying that he will credit my AC out of his own AC till he receive conformation from the mumbai branch or local head office regarding sucg short fall.If as per statement no shortage found then I'm bound to pay back that Rs 3000- which is credited by manager out of his AC.

I told him straight away that I'm not supposed to give you such written agreemnet for getting back my own money from you.If you people want to eat away my money then eat away but I'll not give any such affidavit.Then he got irritated on me and got me out of the bank.Is this an maner to deal with the customer who is coming to the bank for asking it to give back his own money?

Hence, at the end I took the shelter of consumer forum, I kindly request you to look into the matter and help me out

Thank you

Yours Faithfully

Jignesh Limbasiya