[Resolved]  State Bank of India — HARRASING FOR OUTSTANDING & SKIMS FOR THE CARD NEVER DELIVERED TO ME

Dear Sir,

I am being penalized for having an interaction with your customer care team who called me once for SBI-IRCTC card about 1.5 yrs back and later sent someone to collect my documents.
The Card was never delivered to me neither I heard anything afterwards.

But since last 2-3 months I am repeatedly called and messaged by your customer care team for various reasons like outstandings, offer related with the card which was never delivered etc.

I tried and got in touch with Mr. Dhody who did nothing and my woes and trouble continues. Different people from Cust Care called me and assured that my problem has been resolved and I would never have a problem in future.

But then I received a call from Neha on 29/10/2011 and by Mr. Saurabh Joshi tonight at 9pm who calls himself a Manager but has no etiquettes and manner and harassed me continuously for about 30mins.

He shared that he reports to Mr. Vineet Khandari.

I request you to kindly sack the whole SBI Card Credit Card team whosoever involved in this case immediately as they don’t have any moral and legal rights to stay in their jobs and tarnishing the image of SBI.

How can you call and message for outstanding and skims to someone you never delivered any Card??


This is ridiculous and simply unacceptable.

Thanks.

Best Regards
Jitendrra Singh

E: jitendrra.[protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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