State Bank of India — CREDIT CARD - DEACTIVATED/ BLOCKED

Address:

Hyderabad, Andhra Pradesh

To,
The Concerned Authority,
Consumer complaints Cell

Sir,

I Mr. S Prabhakar, a credit card holder (Credit Card No. [protected]) of SBI where I have used my credit card exceeding the limit of Rs.30000/-. My card was blocked/ de-activated by the banker. I have hereby cleared all the outstanding in this regards with respect to my credit card on 26th & 28th FEB 2013 with the following Amounts: Rs. 35370+600=35970 and even till date my credit card is not yet activated by the Banker.

I have a query in this regards, If i have to dispose the card after use, i can do it. But as a genuine customer, i have paid all dues with all the penalty charges so far utilized by me. Then as a customer is it fair for the banker to trouble the consumer even after clearing all the payments?

I have logged many complaints in this regards with the customer care and never got a positive response. Where their answer was, it would take min 15 working days to consider the card for activation.
Complaint No.[protected]

Kindly consider the request on a very priority basis and do the needful.

Awaiting for your positive response.

S Prabhakar
+91 [protected]