[Resolved]  State Bank of India — Delay of payment by harrassment the customer

Address:

Murshidabad, West Bengal

I, Hemanta Nandi, S/O –Late Atul Chandra Nandi Vill- Baje Choatore, P.S- Bharatpur, Dist Murshidabad, West-Bengal. My father died on 16.12.08. After my father’s death, my mother withdraws family pension vide PPO No-PCC/(F)-13682/FP from Alugram SBI ( Branch code-8558, CIFS No-[protected]). On 28.02.2012 my mother has died. So the family pension is not withdrawn for that month i.e 01.02.2012 to 28.02.2012. on 01.04.2012 I submitted every document to withdraw the pension as a Legal-heir.as per the norms of Banks. I have also a savings account, no-[protected]. Bank Manager, named by Kousik Karmakar, advised me to contact with him after 15 days. As per his opinion , I meet with him. But became angry and said, ‘’I don’t dispatch the matter to concerned Treasury as a single case. I shall submit it only after the death of 15 to 16 person or more. You have to wait for that.” I can’t help going there several times to get my crying need. But every time he behave with rude manner.
I Complaint against this matter on 7th july 2012.and my complaint with Ticket no is- PA[protected]; From that time, I contact with the Bank Manager now and then. But till day I am in problem for the negligency of the Bank Manager. On 08.08.2012, He says, “ you have complained against me, your money will be paid only after your withdrawn the complaint.” He also threats me, “I will put you in a jail as a theft case unless you withdrawn the complaint.”
Please Sir, I am a needy poor man. Please save me from negative senses authority and help me to withdraw my due amount.
In this circumstances, I fervently pray to you to take necessary action to curved down our problems.
I, hope you are quite capable to setup the peaceful Existence in the bank and to control the whimsical staff.
Thanking you in advance,

Yours Faith fully
Hemanta Nandi
Mob no- [protected]